7.7
Pleasant
From 31 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.0

Meal

7.7

Location

8.3

Service and Facilites

7.9

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Traveler Reviews Eros Hotel - Love Hotel

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40
Customer reviews
k***a
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5.0
/10
Reviewed 72 week(s) ago
Không giống mô tả, phòng chật, thang máy thì ở tầng 1
2 people find it helpful
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Nguyen T. N.
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6.2
/10
Reviewed 88 week(s) ago
I stayed at the hotel for 2 nights. The first night, I left my luggage at the counter and checked in later. After I checked in, there was a small dead mouse in the room. But the housekeeping staff and the receptionist resolved it very quickly but still lost the initial sympathy and on the mattress there was a piece of trash from a detergent package. The next day was better than the day before. The room was stuffy and very stuffy. About the room [3/10] About the service attitude [8/10]
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Tran T. P. O.
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9.7
/10
Reviewed 95 week(s) ago
The deluxe room is spacious, new and modern equipment, the view overlooking the sea is very chill. The receptionist and room service are very enthusiastic and cute. The breakfast buffet is also quite diverse (Hu Tieu with delicious broth, porridge and soup are also quite delicious). Will come back next time.
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6 people find it helpful
ho thi kim ngoc
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5.4
/10
Reviewed 131 week(s) ago
The room is too small not like in the picture
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1 people find it helpful
Su Su
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6.0
/10
Reviewed 137 week(s) ago
Phòng quá nhỏ. Không giống trong ảnh.
1 people find it helpful
Accommodation's Reply
22 Dec 2022
Welcome to Eros Hotel. First of all, we are sorry for your experience during your last stay. However, about the size of each room type, the hotel clearly and accurately reports the area of the room on the channel, and the picture will always look a bit wider than it actually is because of the shooting angle. Hope you will have a better and more satisfied experience in the future. Best regards.
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Nguyen T. T. Q.
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5.9
/10
Reviewed 189 week(s) ago
Staying 4 days and 3 nights in a small, humid room with a very unpleasant smell, especially a room without a window, is very uncomfortable. Most take the stairs, the elevator is not very useful.
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2 people find it helpful
Lan P.
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9.7
/10
Reviewed 227 week(s) ago
Room design is very nice, clean. Best of all, there is a large tub by the window to relax. I have booked here for the second time and am very satisfied with the hotel service. Will come back here.
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Khuong V.
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4.8
/10
Reviewed 228 week(s) ago
My request for check-in and check-out was not met and I am very unhappy with it
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Phuong l.
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10.0
/10
Reviewed 229 week(s) ago
Nice room and fully equipped. Friendly and enthusiastic worker.
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Tho H.
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9.7
/10
Reviewed 230 week(s) ago
The hotel has a new design, clean, reasonable price, enthusiastic and attentive staff. The location in the front is easy to find.
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1 people find it helpful
Vũ Quần P.
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8.5
/10
Reviewed 246 week(s) ago
Friendly staff, clean room
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1 people find it helpful
Nguyen D. H.
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9.4
/10
Reviewed 267 week(s) ago
Convenient location, clean hotel, enthusiastic staff, will definitely visit next time.
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1 people find it helpful
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