Overall Ratings & Reviews ARK Hostel City Center Manila

Hostel staff are not friendly. Access to the inside is very difficult because it uses fingerprints but the staff is rarely at the reception desk. Many times I was stuck outside for about 15 minutes just to wait for the mercy of other guest who happened to pass by and opened the door for me. The bathrooms are also generally broken especially the bided and have a bad odor. Staff did not provide toiletries when they should have. Lockers were available but I checked in, I got none. The room was so full of people that it was difficult to sleep.

Comfortable and strategic location on a big road.

Verifying my payment took so long, plus even if I booked for female only capsule I was put in the room for mixed genders.

its pretty okay for the bed with aircond, cleanest, cr and wifi. but yes there is deposit for the room key and there is also little miscomunication betwwen the hotel and traveloka payment issue. but everything be clear already after I need make call to help clarify this issue. hope next time not to ask customer to explain and clarify the payment that we make will be great. if we have book id means we already pay. overall I am satisfied with the hotel bed and clean. don't expect privacy because its bunk bed , you need be aware if you wanna talk in phone. ah one more no charger place in bed room. you need go out just to charge cellphone mo..so yea the only disatisfaction from me is that. hard to charge my phone in room. hope they can instal extension for that. overall worth to stay for emergecy need because this pandemic. there is also laundry place down of the hotel so its awesome😎