Cold water
Didn’t want to cancel last day stay
Dirty weather in shower
Key didn’t work properly
Tv remote didn’t work
They change the room but new room have other issues
Milad
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The room was very clean and organized. The lication is very good and safe with many options to eat. The staff were nice as well.
Rodolfo
Business
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
En la primera habitación no servía el aire acondicionado, me cambiaron a otra superior y el sanitario estaba tapado, lo arreglaron y se volvió a tapar, parecía tema de tuberia
Mark
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Clean Hotel, great staff very friendly.
Pedro
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Check in was quick, all was ready, room good, attention from everyone was great! Been there few times, always good.
Ewa
Business
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Internet horrible
Hair in bed
Very hot in the room
Never agine ….
Jose
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Habitaciones amplias con todos los servicios de un departamento.
El personal es muy amable.
Excelente ubicación.
Maria
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room was not that clean. The bed had bedbugs
Hugo
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
La habitación y el staff excelente y super recomendado
Lawrence
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was in good condition. The bathroom shower floor needed better cleaning.
On checking in late we were not given details of the door digital lock so it took some fiddling until we received instructions the next day.
There was no hot water the last two days. The staff did provide us with a room where we could shower the last day. The room had just been checked out from and had not been cleaned.
There was one coffee pod provided when we arrived which was not replaced the next day. We needed to ask at the desk every day for a replacement.
There were two towels provided and one rag. After three days we needed to ask for the towels to be replaced.
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LUIS E
Business
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Too noisy (my room was facing the street) and Internet connection is intermittent making difficult to have conference calls among other things
Lowell
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location in Mexico City’s nicest neighbourhood. Unfortunately the staff don’t have the resources to provide clients with the basics.
Lowell
Leisure
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff were nice but didn’t have clean bedding, etc to clean up the rooms.
John
with Partner
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We really liked the proximity to the parks and museums. The overall neighborhood is very safe and clean. The facilities are just as nice and the staff are extremely friendly.
Dominic
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Excelente
Diego
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great location great service very clean price was good I Love It For a short visit was great
Jorge
Business
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The room as expected, very clean, spacious and comfortable. The staff was friendly and breakfast enough to keep you going. Wonderful location near excellent restaurants and shops. It was perfect for my purpose and will come back again! Keep up the good work!
María Carolina
Business
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Friendly staff and comfortable room.
Octavio
with Partner
8.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Fresh breakfast. Lots of restaurants nearby walking distance. Recommend La Bikina at night with mariachi band