Overall Ratings & Reviews Black Hills Luxury Suites

The pictures of the lobby, breakfast area, and swimming pool were all of the Best Western that was right next door. You had to check in at the Best Western and share those areas with that hotel. Maybe I didn't read closely enough. But it seemed a bit like a bait and switch. The rooms that were pictured on hotels.com were the real rooms. But you can tell they must have used other lights to brighten the place up for pictures. The lighting was not anywhere close to the pictures. It was a good space and needs were comfortable. It just appeared newer in the pictures.

Love having an apt as we can have our private spaces. Location is great. Lawn needs mowing and landscape needs weeding. Very overgrown. Makes it look shoddy.

We did not check in, if the property is allowed to be this run down I could only imagine the inside. The outside of the building gives the impression that the hotel is closed and has been for quite some time.

This was a great last minute stay with a kitchen. You get what you pay for the price was really good but the rooms could use a little love.

This hotel is ok, definitely not luxury. We had 2 clogged sinks in the bathroom. No one came to clean our room, replace towels or take out the garbage for the week we spent there. We had to ask them to do the garbage and for new towels, then it was only that day. I do have to say that the free breakfast was very good, lots of variety of breakfast foods Also check in and check out went smoothly and the staff was helpful

Other than the yard in dire need of attention, the place was decent.

We thought we were booking a hotel suite. It ended up being a former apartment complex. We couldn't find where to check in. Ended up having to walk through 2 other buildings and across a parking lot to get to a hotel that was part of the "suites". Rooms were great other than stairs everyway

I enjoyed the apartment like room that we had. It is intended for long stays but was perfect for our vacation since it had 2 bedrooms. One for us and one for my parents. The living room was good sized and has a pullout couch. The furniture in the living room wasnt too comfy but we didnt spend too much time there anyways. Lots of stuff to so in the area. My parents cant walk that far but its walkable distance from the main strip in town. Id stay here again!

Needs some maintenance and updating. Lawn and flower/rock beds were overgrown. Breakfast was ok. Parking was convenient. Area was close to a lot of attractions.

It wasn't a terrible place to stay. The Suite is really just an apartment. When we arrived, the first thing I noticed was the dampness and musty smell. The apartment was located on the lower level of the building. I also noted that there was a hair clip and sock left on the floor from the previous guests, which indicates they did not clean it very well. There is no phone in the suite to call the front desk so you have to walk to the front desk of the Best Western if you need anything. That all being said, it served its purpose for our trip. The beds were comfortable and the kitchen had many of the required necessities for cooking and enjoying meals in the unit.

Stayed here for 2 nights,Could be better as the is old and needs new carpet. Saw beetles crawling in the mornings or the carpet. Towel hanger came off. The pool need more frequent cleaning .The good is that they have great /excellent front staff( aka Best Western), i cannot be more pleased with their approach. The breakfast was great.

These a Apts

Very comfortable accommodations.

The apartment was in poor condition - curtains and bedding falling apart, lights above stove and kitchen sink didn’t work. The indoor pool was disgusting and the outdoor pool was very small and unheated. Breakfast was appreciated and the apartment functioned for our needs.

We booked what was advertised as a "luxury suite." It was actually a small apartment complex that was repurposed into hotel rooms. It was confusing to know where to check in, as it was actually run by the Best Western next door. While it was nice to have 2 rooms, it was not luxury or a suite. There was mold in the shower, due to no venting. The building doors were propped open with rocks, so no security. The pool was heavily chlorinated, in which our kids made comments. One night stay was fine, but would not go back.

Accomodations were spacious and clean, but it's apparent the owner is reluctant to update the property. The living room furniture is like sitting in a hole, the desk needs repair and the landscaping outside the building has been neglected. It's way overgrown, full of dead wood and weeds.

It was very nice except there was no bedside tables.

This property is good for a one or two night stay. The apartment was set up really nice and this place was only a 15 minute drive to Mt Rushmore. Very close to several places to see and eat within 15 to 30 minute drive. Badlands are about a 90 minute drive east. Custer State Park is very close to this hotel/apartment. Very nice place for a weekender if you want to see the Black Hills.

Large property with several room options and great breakfast buffet. It is in a walk able location and is central to the Mt Rushmore and area.

Private and quiet apartment with plenty of room for a family of 5. Close to restaurants, attractions, and shopping. Beautiful area of the Black Hills of South Dakota.