The location fronts the river. The rooms were comfortable with great views of the river. The roof bar was relaxing. The staff was friendly. Breakfast buffet was great. To reach other parts of Porto requires strenuous uphill walks.

Staff were great - a very warm welcome. The room was clean and the bed was very comfortable. The welcome pastel de natas were a nice touch! Great location- highly recommend!

Clean and spacious room with great view! Staff is super friendly

Very clean and efficient

Great view

Quite by the river and an easy walk to downtown. Very good breakfast selections.

Magnificent view.

Very friendly & helpful staff

In a nutshell. The place was well presented in every way. The rooftop bar in particular offers a fine view of Porto day or night and never too crowded. One suggestion: dim the lights in the ground floor restaurant during diner service. You don't really get a good view of the river because the lighting is reflected in the large windows

Clean Friendly staff Good breakfast

Dirty. Stained carpet and dust covered air vents. The shower pan is not angled properly, so the water does not drain. Instead, the water runs into the bathroom. This problem is probably why the room smells odd.

Beautiful and nice hotel

We stayed there before, was way better, now seems lost the way, need to improve. Check-in is not welcoming, until we met the manager who was amazing ,we saw no courtesy or professional attentive behavior, kind of staff a bit lost. Breakfast could improve a lot, is a mess, no offer of out of buffett were accepted without exitation, choices are poor, breads are terrible like worst of a supermarket packaged, staff not welcoming, coffee machine broken, 10 minutes prior to end the staff opened the coffee machines so no one could use, and started to clean the room with chemical cleaners, moving chairs while customers still seated finishing eating. Total disrespect and a health issue and hazard cleaning and vacuuing while customers there, after complain the supervisor or so told me "breakfast is over" like by the clock we were not welcoming anymore. Really lack of experience on customer service.

Great breakfast

Loved the hand written welcome note in my room with the pastels. Nice touch. The view from 204 was amazing. The bed was REALLY REALLY firm. The shower had some drainage issues because the floor wasn’t angled properly for the water to run down so you had to push it to the drain. This was not fun for 2 days. Ubers were easy to get And really cheap here. They stick to the check in time so I went to explore until then. I would stay again but I would ask about a softer mattress.

Perfect room overlooking the river Amenities therein were very satisfactory Staff very pleasant No shops nearby but that didn’t bother us as the rooftop bar satisfied all our needs!

*

Great staff, great location. Close to key sites and easy access to transit.

It was very far from everything, Not with we expected.

A very modern and spacious hotel. Beautifully located with very friendly staff and wonderful views from the rooftop bar. We had a nice meal there and it is easy to walk into the town. I loved the cool aesthetic of the new and old blended together.