Acces to parking was easy. The hotel is clean and the bed is comfortable

We had a great experience with the hotel staff, they are gentle and efficient. The room is comfortable and it's clean. In general the hotel is very nice, with a good ubication and very quite, despite being in the city center, there is no noise at night.

Nice clean and safe.

The check in process is not the easiest one and the room furniture is way to old

Very clean room, clean towels, fresh and clean bedsheets.

Yes

The room only had 1 electrical inlet. The bathroom was very small and stinky. The room doesn't have a hair dryer or clothes iron. Very noisy. The bed linens look as old as they could be. I would never stay there again.

There ir no AC in the room.....old furniture.....dont stay in summer, spring or fall....maybe in winter...

Este hotel es mi favorito siempre me quedo aquí y yo lo recomiendo 100% para todos está excelente 👌 y me seguiré hospedado en el hotel santa bertha en texcoco de mora estado de México 💚

Everything was very good with the exception that my room was next to the parking lot, car noises bothered me. Next time, I want a room next to the garden.

Beautiful hotel

Este es el mejor lugar qué te puedes quedar Yo sí lo recomiendo para todos muy limpio amplio y excelente personal yo sí voy a volver a quedarme aquí

The only inconvenience I see it is that it is very notice overnight when there's an event and people return late to their rooms. it would be nice to have a sing to keep quiet after hours. Overall I like to stay in Santa Bertha Hotel. Thanks!

Todo estuve super!

Would stay again. Very convenient to downtown locations.

There is no room service and no telephone, it is inconvenient for some people, other than that, everybody is courteous.

Good

Good

Clean, quiet, and felt safe. The courtyard was beautiful place to sit and enjoy. It was close to everything. Including taxi services. Very central to shops.

My room was ready 2 hours later after my check in time .