Staff are friendly and helpful. The room is spacious and clean, at a really affordable rate given that it's Kempinski. However, for international travelers, Wi-Fi is not VPN so we couldn't use apps outside of China. The location is not the best, but there will be a metro station located outside soon. Due to this, there is also construction going on, and the hours of the construction are all the way from 8 AM to 12 midnight. The hotel provided a sleeping kit, so it helps, but it didn't affect me as a light sleeper, so all's good.