Overall Ratings & Reviews Domaine Les Crayeres

Loved our stay, entire staff was amazing!!

i had a wonderful experience in domaine de Crayeres in Reims; was upgraded at arrival, and have been treated attentively during the whole stay; it is a delicate, intimate and prestigious place to stay at and recommended to hedonist guests;

Lovely Chateau in one breath: Great Location Amazing Staff Fantastic Food The other breath: Toilet Flush not working (it was mended in the morning but left trying to fill all night, noisy and an “polite” guests not useable) and no apologies on check out. Water in a decanter in the room a nice touch , but warm, had a feeling it had been there a few hours!

Amazing hotel with very high standards ! Excellent location between two beautiful champagne house !

Beautiful hotel well worth it. Service was very good, even charging our hybrid rental for us without asking and providing water and umbrellas for our day trips. We ate at both restaurants, both were excellent. Not an overload of food or courses like some other Michelin star restaurants in the area. Breakfast was simple but good (if a little pricey). Convenient to Pommery and Veuve (walking distance) and downtown Reims (a short drive). Highly recommended.

We had a memorable stay! Everything was perfect! The staff was extremely attentive and friendly! It’s the second time I have stayed and will definitely stay again in the future!

This place exceeded all of our expectations and wildest dreams. Everything was perfect - from the well appointed room and kind staff, to the most delicious food at dinner and breakfast. Wished we stayed for longer but it’s now on our “must come back” list. Such a gorgeous and special place in Reims.

Beautiful property. Lovely personnel! Great great breakfast!!

Notre court séjour frôle la perfection. Je suis une grande voyageuse qui connaît bon nombre d’hôtels de haut standing en France et le domaine des Crayères figure largement dans le top 10 de ceux ci. L’accueil est chaleureux, le lieu est splendide. Un hôtel qui mérite amplement ses distinctions ! Ne changez rien.

What a wonderful stay! The hotel and property are absolutely lovely, and the staff are top notch. Everyone was so kind and thoughtful and made every effort to make us comfortable. We felt so welcome!

Love this place. Bed and pillows so inviting. Charming, clean, comfortable and able to bring my dog to the restaurant was an added plus. The grounds were wonderful for walking my dog off the leash. Highly recommend

Beautiful property. Exceptional service. Great location

Beautiful property. Outstanding Michelin restaurant Very helpful staff. Relaxing

Les Crayeres is exceptional. From the professional staff to the Michelin restaurant to the beautifully furnished room, we were comfortable all of the time. English speaking friendly staff. Walkable to Veuve Cliquot and Pommery, two of the oldest woman-owned businesses in the world.

Could do some upgrade in some of the place in and around the property. Need some paint at some place. But overall, very good.

Beautiful property and rooms. Exceptionally clean. Would have been good to have tea and coffee making facilities in the room.

Perfectly located within walking distance of Veuve Clicquot, Pommery, and downtown Reims, this establishment offers an enchanting setting that feels like a dream come true. The attentive staff, renowned for their politeness and profound knowledge of the region's history, go above and beyond to ensure an unforgettable experience.

It is a beautiful property, but keep in mind the kind of people who will be staying in a place that costs usually $700-1100 a night: pretentious and less pleasant. The culture may not be what you have in mind. Also, we paid $100 for a club sandwich and two glasses of Champagne at their bar when we wanted a light snack. It was gorgeous but there is not much to do in the hotel. In addition, when booking, be sure to note that you are in the main hotel, not cottage. It costs the exact same and you feel like a third class citizen who is not good enough to stay in main hotel. They werent responsible for this issue, but when you are booking, just double check. Also, and perhaps this is an issue all over France, but is hard to get the front desk to help with things like reservations. Ultimately, they helped, which I am thankful for, but they were unwilling to call Veuve for us because “they had not made the booking.” So if i have any advice, have them make all your booking so they can then feel responsible to help you with them. All this said, there is a lovely older woman with a short bob cut that was kind to us all the way through. Merci to her.

Les Crayeres is a beautiful property. Elegant and luxurious without being too stuffy. The entire team is very friendly, attentive and accommodating. The concierge team were very responsive and were able to book most of our requests. It isn’t inexpensive; you get what you pay for. We are at Le Jardin and had a lovely meal. We at at Le Parc which was a different story. I’ll message the restaurant to explain in more detail but we were less than pleased. It was the one hiccup in an otherwise wonderful stay.

Stay was great. Food was exceptional. Service was poor. I expected better service in such a highly rated restaurant. Staff seemed overworked with little attention to detail. For example we asked for tea after dinner, they showed us the options and then placed the tea bags on the table and brought us hot water to infuse the tea ourselves. Waiting for service took long. We waited 30 mins from the time we were done to when we received our bill.