Overall Ratings & Reviews Hotel Mallika Company SL

Avoid this place. I booked online several days before I arrived but the receptionist, and the manager who joined us later, could not find the booking, insisted I didn't have one, and tried to make me pay again. I was finally able to show a receipt from Expedia, but I was right off 36 hours of flights, it was late, and that was an awful start. The rooms are clean enough for $20 a night, but not $60, which is what I paid. Same with the free 'breakfast'. The latch on the door was very stiff, and it took me a long time to get out of my room in the morning. They refused to store my luggage for a few hours when I was departing, which caused a lot of inconvenience.

Staffs and place was very quiet.

I love everything about the property the staff and kind people

There was no internet at facility and no standby power source even though the country experience frequent and long power cuts.

This is a good economical place to stay in Central Freetown. For the price they offer good service

Floor was dirty at first night also too expensive for the service

The manager has good customer service skills but the property is not maintained for the price nor is it suitable for sleeping peacefully. I changed to a second room after my complaint of being scratched by wires sticking out and was first told to move me I would need to pay a different price event though the room was unsafe . I refused and show the scratch on my leg and we were moved . The second room was dirty bedsheets had hair , bathroom door hanging by one hinge so we used it without shutting it . However breakfast was included in stay and that was good and local food from restaurant was fab .

Conveniant location, helpful staff.

There was no facility for card payment.

Great experience.

This is a simple well located hotel with amazing super friendly staff.

All was great, staff a d owners very helpful.

Everything was great. The staff was very kind and helpful. I would go back.

Wifi very good, electricity well equiped with generator, room large with good working table, good price, friendly staff,

There was alot of mosquitoes in the room and alot of noise because of the undergroumd club in the hotel Staff was very good and helping

Ciao, questo è stato il mio primo viaggio a Freetown, ero in pensiero ma arrivato al hotel il direttore mi ha fatto sentire a casa mía. C’è sicurezza le 24 ore, lui è sempre disponibile, e anche il staff. La stanza perfecta, buon letto, ho dormito bene. Mí hanno lavato il vestito, portato la colazione alla stanza per fino sono andati a prendere mandarines è banana che io volevo mangiare. Sempre mi hanno chiesto se mi trovavo bene è cosa potevano fare per me? Come ho detto prima mi sono sentito a casa per quanto riguarda la accoglienza. Giù loro hanno un ristorante e ho mangiato, per quanto ho pagato no mi aspettavo tutti questi servizi e attenzioni.