9.0
Exceptional
From 111 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Hotel Up Museum - Wellness & Spa

Number of reviews per page
20
40
Top reviews
Gabriela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent breakfast, good coffee, nice servers, quick check in
Yee Man Lavender
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Modern design hotel with brilliant breakfast. A short distance to high street. The shower has three outlets is supposed to be relaxing, however the water sips between the shower doors making the floor all wet. The air conditioning is not good.
LUCRECIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Todo esta bien Habitaciones muy limpias
Marcelo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The main reason we booked this hotel, was to use the Spa. When we arrived, to our surprise, they were totally booked. Mostly with local residents hotel guests are only fillers.
Heidi
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This was an amazing hotel for the price
ARNALDO
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice room, comfy beds, large bathroom, superb service from Alexandra and Matteo
Clive
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The first thing to mention was the price, exceptionally low, we checked in very late,11:45pm so no time to explore, but the room was good and the breakfast the following morning was typical of Italy. We would stay again should the opportunity arise and the price point was as good!
Beth
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Booked the very basic room so had no perks. No use of the facilities so just the room and breakfast. Excellent breakfast, super fast service with a smile. Will go back but need to book a better room if I want a coffee maker. Some renovation noises and thin walls between rooms so heard neighbour talking. Good shops nearby.
Samantha
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Lovely friendly welcome, but having booked specifically as we were on a long motorcycle trip and this place had a steam room, we were disappointed to find you had to book and it was full. The bedroom was nice, but the pillows are like pancakes and although we had two each, we could have done with more. There is only one elevator so be prepared to wait. If you need anything, you have to go looking for a member of staff as there isn't always someone on reception. Nice enough place, just not as good as I was expecting from the advert for the place.
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Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Clean and large room Great and helpful staff Great breakfast
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

We arrived early and dropped off our luggage. When we returned, the bags were already in our room. Pleasant room. Good breakfast.
Nicola
10.0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Excellent hotel, clean, modern, spacious rooms, 3 mins walk from busy city centre with shops, bars and places to eat. Easy to find the hotel and there are public car parks nearby or street parking. Staff are friendly, breakfast good with lots of choices. The spa facilities are not included in the price.
Serena
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Great option for families
Verified traveler
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was a very strong, overwhelming smell in the room - maybe because of something they use for cleaning. We could not use the spa. Asked for late check out and had to pay 25 euro's for 2.5 hours extra.. On the positive side, the breakfast is nice and the room is spacious.
Angela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

E’ la terza volta che pernotto in questo Hotel e ci ritornerò sempre volentieri per tutti i servizi confortevoli …..bellissime camere, personale disponibile e gentile. Ottimo!
leire
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

El hotel esta muy bien. Muy limpio y bien decorado. Nos encanro el buen desayuno, con mucha variedad
Michela
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Esperienza positiva unico neo non previsto parcheggio a pagamento che dista duecentoetri dalla struttura e anche senza ascensore
maria luisa
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Struttura molto bella, nuova bene arredata, posizione eccellente a 2 passi dalla piazza principale. Parcheggio a pagamento a circa 300 mt. Personale gentilissimo e disponibile sia alla reception che alla sala colazioni. Camera e bagno molto grandi con tutti i comfort. Pulizia eccellente. Ottima colazione molto assortita
mauro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Posizione formidabile in pieno centro, personale gentile, disponibile e professionale, struttura nuova e pulitissima, colazione e soggiorno eccezionale. .
Matteo
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

In pieno centro cittadino, struttura silenziosa e comoda da raggiungere
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