Overall Ratings & Reviews Hotel Caravana Cucuta

door to my room didn't lock paid $10 fee with no explanation other than it isn't refundable not a safe hotel at all - i checked out - wasn't even there 15 minutes

Excelente localidad, cerca del centro de la ciudad, personal muy atento. #1 en limpieza, desayuno delicioso.

Este hotel fue el único hotel en Colombia que me obligó a pagar un seguro adicional de 5 dólares por 2 días de estadía, intenté varias veces persuadir a la manager una mujer, de que eso no es justo, no es correcto, pero desafortunadamente ya había pagado 2 noches en Internet y tuve que pagar ese extra. Nunca sucedió en 80 días viajando por Colombia en 22 hoteles diferentes. Ella me dijo al principio que era una tarifa nacional, pues es mentira, que es diferente y que según la ley colombiana es solo para colombianos. Lo supe últimamente, porque ella me dijo, y vi la factura, que es un seguro médico. Chicos, cuidado con ese hotel,son estafadores, elijan otro. Mejor Saludos

I beleive this is the only hotel in Colombia forced me to pay an extra insurance of 5 dollars for 2 days staying, I v tried several times to persuade the manager that is not fair, but unfortunately I had already paid 2 nights online and I had to pay that extra. It never happened in 80 days travelling in Colombia in 22 different hotels. She told me at the beginning it was a national fee, its a lie,that is different and in according to Colombian law is only for Colombians. I v found out lately, because she told me, and I saw the invoice, that is a medical insurance. Guys beware of that hotel, choose another. Easy. Cheers

When arrived the hotel was full; no rooms availble. I was charged $57,400 COP at Caravana. I was then transported to another hotel and spent my seven day vacation in a room the other hotel.

Friendly hotel in a sketchier part of town. The staff were friendly and the hotel had a home feel. Every room is equipped with a powerful window unit AC. The hotel has a restaurant inside. Walking the area late at night is dangerous but I have few complaints about the hotel. The hotel also has a pet dog named Max.

Bien

Todo estuvo muy bien me gustó todo

Habia hecho un cambio de fecha y el propetario estaba de acuerdo , no entiendo porq entonces me ha llegado este email?

Hotel bien ubicado pero debe remodelar sus instalaciones

Nos cambiaron a otro hotel llamado OPORTO, por mucho peor, como ya habíamos pagado no hubo forma de reclamar.