Overall Ratings & Reviews Courtyard by Marriott Veracruz Tuxpan

The property is outdated, the rooms can use some serious remodeling, one of our rooms as a water leak over the sink through the spotlight. The stars is friendly.

Thanks

This was the second time we have stayed at this property, and will probably be the last. There is a lack of organization and cleanness. Our reservation specified three guests, and we were told that the standard number of towels was for two guests. The experience we had was as we were staying at a new facility where things are still being figured out. There seems to be a lack of understanding of the change of command, and some employees appear to make their own policies on the fly.

Over all everything was excellent just that the hotel looks like it could use maintenance outdoors, the room was perfect.

Great!

the property was fine. there was some construction on the property and the noise was not pleasant. a comfortable chair was lacking in the room. however the pool and surrounding patio was nice and enjoyable. the staff was great.

Todo estuvo perfecto y muy amables . Definitivamente en mi lista para mi próximo viaje .

The staff was wonderful and very helpful. Jose at the front and Jose from the cafeteria were very detailed with their service. I felt extremely safe at this hotel and would definitely stay again.

I booked this trip to treat my family to a relaxing weekend. We faced an unpleasant welcoming from the staff, who had an elitist attitude towards us. They were unfriendly and very impolite. The room was not pleasant due to the cleanliness. White lines looked very unclean, with yellow stains all over. The only positive was the good location of the hotel.

We stayed the night. Food was good. Rooms were nice but not very clean. The floor made our feet brown with dirt. Staff was nice and if you want pool towels take ID with you.

Encontré bello pubico en mi regadera y WC , la toalla de mano tenía manchas negras La limpieza está fallando

The hotel has a great architectural design and is a gorgeous background for some cool pictures. The lifts work with a magnetic card, so that's good for safety and security. The rooms are spacious and have decent amenities. The location is conveniently located about 20 minutes on foot to downtown and a 10/15 minute drive or 20 minute bis ride to the beach. The buses go right by the hotel.

Un lugar bastante agradable, llevan buen control de las medidas de seguridad por covid

Bonito hotel, con recamaras comodas y personal muy amable. Tal vez un poquito de variedad en el menu del restaurante no cairia mal, pero lo que ofrecen esta rico y bien servido. Sin duda volvería a hospedarme.

Las habitaciones son muy amplias y en excelentes condiciones, la atención del personal es muy buena y los servicios prestados de buena calidad 100% recomendable

Como sugerencia si tienen mantenimiento o remodelaciones procurar que se hagan cuando no haya huespedes en ese nivel o piso gracias

La atención de Nubia desde el check in, poco atenta de malas, no encontraba según ella la reservación, en ningún momento te da la bienvenida, toallas percudidas, una barrita de jabón, poca luz en la habitación. Parece motel de paso bien caro.

Hola estuvo orrible no había elevador La primera noche no había agua caliente bañé a mis hijos con agua fría Las sábanas estaban sucias literal Las toallas ya todas desgastadas orrible Trate de hablar a Expedia para decirles pero se cortó dos veces la llamada

Muy bueno

Camas cómodas. Olor desagradable del baño. Alberca al aire libre sin caldera