6.6
Pleasant
From 58 reviews
Provided by travelers on
Cleanliness

6.2

Room Comfort

6.3

Meal

7.0

Location

6.4

Service and Facilites

6.4

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Traveler Reviews OYO 3782 Gunung Anyar

Number of reviews per page
20
40
Customer reviews
Bramantyo A.
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4.5
/10
Reviewed 89 week(s) ago
The hotel shower did not well prepared, the shower off so that I must cancel.
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nurul a. d. h.
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4.8
/10
Reviewed 98 week(s) ago
Maaf saya harus cerita ini agar tidak ada yang mengalami kejadian seperti saya. Saya baru sampai tempat jam 8. Hotel nya seperti rumah tinggal sudah gelap, tidak seperti hotel pada umumnya. Memang harga paling murah di sekitarnya. Tapi ini sangat jauh dari kata layak. Saya dapat kamar di lantai 3. Naik tangga besi gelap dan kotor. Saya disuruh naik sendiri. Dan resepsionisnya mengatakan bahwa toilet rusak, kalau mau BAB di lantai 2 nanti ketuk pintu kamar saya. Sampai saya masuk kamar, istigfar berkali-kali. Seperti tidak pernah dibuka. Jangankan dirawat, debu, kotoran, sawang banyak sekali. Kasur pun seperti tidak tega saya tiduri karena kotor. Kamar seperti gudang. Toilet pun tidak layak. Akhirnya saya tidak jadi dan saya cari lain yang layak. Benar-benar pengalaman tak terlupakan. Sudah tidak layak berada di aplikasi.
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10 people find it helpful
RAHMAH W. A.
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6.0
/10
Reviewed 103 week(s) ago
The location is hard to find, entered in an alley and the room is not clean, the blanket smells, hopefully it can be even better in the future :)
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4 people find it helpful
nur l. a.
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6.0
/10
Reviewed 112 week(s) ago
Why was the sign taken off, bro? I diverted the phone where needed and it was raining heavily again.
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3 people find it helpful
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Dyah A.
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8.5
/10
Reviewed 118 week(s) ago
The room is minimalist but really nice, really like the design of the room, it feels like your own room 🥰 the guards are also really friendly, really nice.
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8 people find it helpful
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victor y. y.
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4.8
/10
Reviewed 119 week(s) ago
Very impressive. 1. There is no nameplate. 2. Location in the housing. 3. When you want to check in with lots of items, you have to take off your shoes. 4. Sheets like they've never been replaced. The smell of people's sweat. This is not bad but motivating the owner to pay attention to people's comments. For repair. And I also checked out that day. I thank you for being given the opportunity to visit the inn. 🙏 hopefully in the future there will be improvements.
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8 people find it helpful
Shella d.
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4.8
/10
Reviewed 121 week(s) ago
Dirty, smelly, not maintained, not washed, lots of loss.
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2 people find it helpful
Dina D.
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6.0
/10
Reviewed 156 week(s) ago
The bathroom was flooded and dirty, the bathroom lock was broken. The mas-mas are not friendly, the rooms are a bit smelly.
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4 people find it helpful
Ayu N.
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4.8
/10
Reviewed 164 week(s) ago
Lodging is hard to find, dirty place. The stairs have a lot of stuff scattered about. When checking in, the person wasn't there and the water died.
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3 people find it helpful
Grafika C. T.
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5.4
/10
Reviewed 165 week(s) ago
The mattress is bad, the location is hard to find.
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3 people find it helpful
Febri A.
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8.5
/10
Reviewed 170 week(s) ago
The service is friendly, the rooms are spacious and WiFi is free but there are facilities that need improvement such as the sink faucet. The rest is ok.
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5 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi, thanks for sharing your feedback. We have flowed the same to our related team to meet your expectations. Have a nice day! Regards, Amelia.
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Fransiskus Y. P.
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4.8
/10
Reviewed 176 week(s) ago
Bad. The waiter is not wearing clothes. The rooms are bad and the pillows are uncomfortable and smell bad.
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2 people find it helpful
Accommodation's Reply
24 Feb 2022
Never meant to disappoint you, Yosep! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Masduku!
Pipin Chodjanna
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5.1
/10
Reviewed 179 week(s) ago
The photos don't match reality, the guards are very unfriendly, there is no OYO writing in front of the house, sorry for the grab/gojek father who delivers food, I like to stray looking for the address.
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3 people find it helpful
Accommodation's Reply
16 Feb 2022
Sorry for the hassle you faced, Pipin! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Maliva!
Evans I. J.
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4.8
/10
Reviewed 183 week(s) ago
Unmaintained place. The guard is not on standby. When the shower runs out, you have to turn on the jet pump yourself. No towels.
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1 people find it helpful
Mun T.
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4.5
/10
Reviewed 196 week(s) ago
It is not clear, the gate is closed, there is no sign that it is an inn. It doesn't come in.
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2 people find it helpful
Adris e. s.
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6.2
/10
Reviewed 197 week(s) ago
Location the staff was not so friendly.
1 people find it helpful
Alik D.
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6.5
/10
Reviewed 212 week(s) ago
Lampu kamar mandi mati. Lampu kamar tidak bisa menyala 1 unit. AC tidak dingin padahal suhu sudah 16C
4 people find it helpful
Sukarta Sukarta
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6.0
/10
Reviewed 221 week(s) ago
Pengelola tidak ramah. AC rusak.
1 people find it helpful
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Ridolvo M. M.
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4.5
/10
Reviewed 225 week(s) ago
The service is not good at check-in, it doesn't match the photos like the boarding house that is guarding is also not friendly.
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4 people find it helpful
Accommodation's Reply
13 Mar 2021
Something like this shouldn't have happened, Ello! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Bayu!
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