Swiss-Belinn Cawang

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Overall Ratings & Reviews Swiss-Belinn Cawang

Traveloka (10,929)
Other sources (34)
8.5
Very Good
From 10,929 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.6

People often mention about Swiss-Belinn Cawang
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Staff Friendliness (303)
Ambiance (284)
Bedroom (280)
Accessibility (276)
Bathroom (241)
Distance to City Center (237)
Hotel Area (222)
Room Space (210)
Wifi (194)
Taste (185)
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Traveler Reviews Swiss-Belinn Cawang

Number of reviews per page
20
40
Customer reviews
W***o
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10.0
/10
Reviewed 3 day(s) ago
Very good and good service
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Accommodation's Reply
04 May 2026
Dear Mr./Ms. W*o, Thank you very much for taking the time to write a review. We are delighted that you had a positive experience during your stay. Your review encourages us to further improve the quality of our service. We hope to welcome you back in the future. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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R***y
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
04 May 2026
Dear Mr./Ms. R*y, Thank you very much for sharing your positive feedback about your experience. We are delighted that we were able to provide you with a positive experience through the friendly service of our staff, who were ready to assist you throughout your visit, from check-in until ensuring your needs were fully met. We hope to have the opportunity to welcome you back in the future for an even better experience. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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R***y
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
The hotel staff is very friendly and the rooms are also clean.
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Accommodation's Reply
04 May 2026
Dear Mr. R*y, Thank you very much for sharing your positive feedback about your experience. We are delighted that we were able to provide you with a positive experience through the cleanliness of the premises and the friendliness of our staff. We hope to welcome you back in the future for an even better experience. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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mursalim s. s.
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8.5
/10
Reviewed 6 day(s) ago
Friendly staff.
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Accommodation's Reply
05 May 2026
Dear Mr. Mursalim S.S., Thank you very much for taking the time to share your experience. We are delighted to have provided you with a positive experience through our friendly service. We hope to welcome you back in the future for an even better experience. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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F***i
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10.0
/10
Reviewed 6 day(s) ago
The staff are friendly, the place is comfortable, the food is delicious.
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Accommodation's Reply
05 May 2026
Dear Mr./Ms. F*i, Thank you very much for sharing your positive feedback about your experience. We are delighted that we were able to provide you with a good experience through the friendliness of our staff, the comfortable location, and our food service. We hope to welcome you back in the future for an even better experience. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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Mulyani S.
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Business
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10.0
/10
Reviewed 1 week(s) ago
The staff is okay and the hotel is okay, the room is clean.
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Accommodation's Reply
30 Apr 2026
Dear Ms. Mulyani S., Thank you very much for taking the time to share your positive feedback. We are delighted to have provided you with a good experience through the cleanliness of the premises and the friendliness of our staff. We hope to welcome you back in the future for an even better experience. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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I***E
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Business
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10.0
/10
Reviewed 1 week(s) ago
Clean, strategic, friendly staff and comfortable for solo travelers
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Accommodation's Reply
29 Apr 2026
Dear Mr./Ms. I*E, Thank you very much for your kind review. We are delighted to have provided you with a positive experience, thanks to the cleanliness of our facilities and the excellent location of our hotel, which made us your choice. Furthermore, the friendliness of our staff throughout your stay is our commitment to ensuring a comfortable stay for all guests, whether solo travelers, families, or business travelers. We hope to have the opportunity to welcome you back in the future with an even better experience. Thank you. Sincerely, Swiss-belinn Cawang, General Manager
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Bambang S.
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Business
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8.5
/10
Reviewed 2 week(s) ago
Clean, fast service, friendly staff. I stay here often.
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Accommodation's Reply
29 Apr 2026
Dear Mr. Bambang S., Thank you very much for taking the time to write a positive review about your stay. We are delighted that we were able to leave you with such a positive impression through the cleanliness of our facilities and our friendly service. Thank you for choosing us as your accommodation again. We hope to have the opportunity to welcome you back in the future. Thank you. Sincerely, Swiss-belinn Cawang, General Manager
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H***s
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10.0
/10
Reviewed 2 week(s) ago
The service is really great...aa
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Accommodation's Reply
29 Apr 2026
Dear Mr./Ms. H*s, Thank you very much for taking the time to write a positive review. We are delighted that you had a pleasant stay. We hope to welcome you back in the future. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great, really good service...
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Accommodation's Reply
28 Apr 2026
Dear Ke*a, Thank you very much for taking the time to write a review. We are delighted that you had a positive experience during your stay. We hope to welcome you back in the future. Thank you. Sincerely, Swiss-belinn Cawang, General Manager
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The front security guard was a little lacking in service. He only saw me walking through the front gate with a small suitcase and a carry-on. Was he only helping people getting in and out of cars? While waiting to check in, I found another guest's wallet left on a lobby bench. I reported it to the same security guard. There was no appreciation, at least a smile if not a thank you. Next time, be a little friendlier to create a warm impression when staying at this hotel. The bathroom in my room smelled of cigarette smoke, even though I had a non-smoking room. Other facilities and services were fine.
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Accommodation's Reply
27 Apr 2026
Dear Mr./Ms. S*a, Thank you very much for taking the time to write a review. We apologize for any inconvenience you experienced. Based on your review, we will continuously strive to improve the quality of our service and minimize any inconvenience that may affect the comfort of all our guests. We hope to have the opportunity to welcome you back in the future. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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Valentino P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, Ms. Citra is very helpful.
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Accommodation's Reply
27 Apr 2026
Dear Mr. Valentino P., Thank you for taking the time to share your positive feedback about your stay at the Swiss-Belinn Cavan. We are delighted that we were able to provide you with a positive experience through the service of our staff. Your review encourages us to further improve the quality of our service. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, General Manager, Swiss-Belinn Cavan
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Alan B. w.
icon-Staycation
Staycation
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8.5
/10
Reviewed 2 week(s) ago
Friendly hotel staff and clean all areas make the atmosphere comfortable
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Accommodation's Reply
27 Apr 2026
Dear Mr. Alan B.W., Thank you for taking the time to share your positive feedback about your stay at the Swissôtel-Belinn Cavan. We are delighted that you were impressed with our friendly service and amenities. Your review encourages us to further improve the quality of our service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, General Manager, Swissôtel-Belinn Cavan
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are friendly, especially the security guard and receptionist, who were very helpful. The facilities are good, and I have nothing to complain about. Thank you.
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Accommodation's Reply
21 Apr 2026
Dear Valued Guest, Thank you very much for your positive review. We are delighted that you were satisfied with the service of our staff, especially the security and reception team who were very helpful. We are also pleased that the facilities we provided met your expectations. We hope to welcome you back in the future. Thank you. Sincerely, Swiss-Belinn Kawang, General Manager
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Adha E.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good, comfortable, Sis Citra is kind, friendly
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Accommodation's Reply
27 Apr 2026
Dear Mr. Adha E., Thank you for taking the time to share your positive feedback about your stay at the Swiss-Belinn Cawang. We are delighted that we were able to make your stay a positive experience through the service from our staff. Your review, Citra, encourages us to further improve the quality of our service. We hope to welcome you back on your next stay and provide you with an even better experience. Sincerely, General Manager, Swiss-Belinn Cawang
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S***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The place is great, the AC is cold, it's a favorite.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. S*r, Thank you for your wonderful review! We are delighted to hear that you enjoyed our facilities. We greatly appreciate your support and hope to welcome you back again on your next visit. Sincerely, Swiss-belinn Cawang, General Manager
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Rief A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
You have to pay another 50 thousand for food for children, even though the children don't eat much.
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Accommodation's Reply
20 Apr 2026
Dear Mr. Rief A., Thank you for your review and feedback. Your information is very important to us and will help us improve the comfort and satisfaction of our guests in the future. We hope to provide you with an even better experience on your next stay. Thank you. Sincerely, Swiss-belinn Cawang, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
great, the service is ok banhrth
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Accommodation's Reply
22 Apr 2026
Dear Mr. G*t, Thank you for taking the time to share your wonderful experience during your stay at Swiss-Belinn Cawang. We are delighted to hear that you were satisfied with our services. Your review encourages us to strive for even better service. We look forward to welcoming you back on your next stay. Sincerely, General Manager, Swiss-Belinn Cawang
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B***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything is great, the service
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Accommodation's Reply
22 Apr 2026
Dear Mr. Boo, Thank you for your kind review. We are delighted to hear that you were satisfied with our service. Your compliments encourage us to continue striving to provide even better service. We hope to welcome you back again on your next visit. Sincerely, Swiss-Belinn Kawang, General Manager
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, the service is really good. Everything
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Accommodation's Reply
21 Apr 2026
Dear Mr. T*a, Thank you for your positive review. We are delighted to hear that you were satisfied with our service. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back again on your next visit. Sincerely, Swiss-Belinn Kawang, General Manager
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Number of reviews per page
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40