Novanda Hotel & SPA

Explore Novanda Hotel & SPA
8.5
Very Good
From 165 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.6

Location

8.6

Service and Facilites

8.5

People often mention about Novanda Hotel & SPA
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Staff Friendliness (9)
Bedroom (7)
Ambiance (5)
Taste (5)
Distance to City Center (4)
Surroundings (4)
Accessibility (4)
Room Space (4)
Bathroom (4)
Price (4)
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Traveler Reviews Novanda Hotel & SPA

Number of reviews per page
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40
Customer reviews
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The rooms are clean, the staff is friendly and the food is delicious.
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Ranti W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is beautiful and very clean. I'm satisfied and highly recommend staying here.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The Best Novanda Hotel from service to comfort.. Have you ever booked another hotel with a more expensive price but it was not as comfortable as Novanda Hotel.
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R***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
okelah..,.................. [Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
Stayed 4 nights but was quite disappointing. The room key card error almost every day like resetting, so had to go back and forth to the reception (even though the room was on the 4th floor), very tiring. In the middle of the night, someone got the wrong room and banged on the door. During the day, there was also noisy noise like staff ("oh my God" repeatedly), quite disturbing. In addition, the pillows smelled unpleasant, there was a cigarette smell, not fresh, out of 4 pillows only 1 was usable. Please improve the system and guest comfort.
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1 people find it helpful
H***n
icon-origin-TRAVELOKA
7.8
/10
Reviewed 3 week(s) ago
Stayed 4 nights but was quite disappointing. The room key card error almost every day like resetting, so had to go back and forth to the reception (even though the room was on the 4th floor), very tiring. In the middle of the night, there was a guest in the wrong room who banged on the door. During the day there was also noisy sounds that seemed to be staff ("oh my God" repeatedly), quite disturbing. In addition, the pillows smelled unpleasant, there was a cigarette smell, not fresh, out of 4 pillows only 1 was usable. Please improve the system and guest comfort.
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Erna E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Friendly hotel staff and delicious breakfast
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Good service, access to everywhere is also not far
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
The service provided by the hotel staff is very friendly and good.
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
For service, the hotel staff are very friendly.
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A***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel staff is friendly. A little suggestion for the rooms is to pay attention to the cleanliness of the inside.
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1 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly, and the rooms were nice and clean. However, there's no elevator, so those on the upper floors will need extra effort. Overall, the check-in waiting time needs to be improved so guests don't have to wait long when it's time to check in.
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Mrs N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The best, good, and most trusted as well as cheap
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1 people find it helpful
Y***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The staff is friendly, the hotel is clean, the AC is really cold 🤗
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1 people find it helpful
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 22 week(s) ago
Room cleanliness really needs to be improved, especially before guests check in.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
the sink in the bathroom is a bit clogged
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very satisfying and would like to go there again if given the chance and opportunity.
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C***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
The staff is friendly, the location is strategic, and the breakfast is delicious.
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T***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Friendly staff, but a bit noisy.
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K***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 36 week(s) ago
The rooms are comfortable, the prices are affordable, the food is delicious
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1 people find it helpful
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