OYO 3809 Delaga Biru Gedung 2

Explore OYO 3809 Delaga Biru Gedung 2
6.6
Pleasant
From 98 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

6.6

Meal

6.9

Location

6.9

Service and Facilites

6.4

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Traveler Reviews OYO 3809 Delaga Biru Gedung 2

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20
40
Customer reviews
tanjung k.
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8.7
/10
Reviewed 186 week(s) ago
The place is okay, but unfortunately there are a lot of miscommunications between Oyo parties and the hotel, the photo of the room (3 beds) in the application and the original is different (1 queen bed) so you have to add another fee + administration fee if the room is as shown in the photo.
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2 people find it helpful
AG
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9.4
/10
Reviewed 187 week(s) ago
Pretty much, it just so happens to be ready without soap and toothbrush
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1 people find it helpful
Yenny L.
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4.8
/10
Reviewed 187 week(s) ago
Wifi can't connect at all, noisy because of the location near the road, can't rest, borrow spoons and plates, there's just no restaurant closed since the pandemic, I only borrowed equipment, not food orders, the bathroom was dirty, there was a dead lizard carcass on the bathroom floor, I don't get drinking water at all, there is no water kettle either, there is a thermos that is rusty & has nothing in it, the sheets don't look like they have been changed for months, it makes my skin itchy, I checked in at 5 pm, checked out at 1 am, sorry for my honest review, I hope to make improvements to the hotel so that it can be even better.
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3 people find it helpful
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Adam B. S.
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5.1
/10
Reviewed 192 week(s) ago
Bad service, unfriendly FO, dirty and slippery corridor. No FB section. No guard. Phone not working.
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1 people find it helpful
Accommodation's Reply
14 Apr 2022
Hi, Adam! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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rijadi
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6.1
/10
Reviewed 195 week(s) ago
At first the facility did not have soap, shampoo. But we asked, finally given soap.
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Accommodation's Reply
08 Mar 2022
Sorry for the trouble caused, R. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Kiman!
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Adi U.
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8.6
/10
Reviewed 196 week(s) ago
Since it was raining until the hotel, it was a warm shower and ok. There are also 2 towels. Ok, but the position of the room which is close to the road is a bit disturbed because it is not soundproof, so it is a bit disturbed by the noise of the mobility outside. And the minus is that there is no toilet tissue , liquid soap is also gone. The place is there.
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1 people find it helpful
Accommodation's Reply
06 Mar 2022
Hi, Adi! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Mahmud!
Karina
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5.4
/10
Reviewed 202 week(s) ago
It's really bad, I'm sorry I didn't see the reviews before ordering. This is the first time I've stayed, there are no aminities, the same as a foot mat.
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2 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Karina! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kimawati!
fadhil a.
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8.8
/10
Reviewed 205 week(s) ago
The rooms are clean, there are no toiletries, it's good that there is a water heater.
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abdul g.
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5.7
/10
Reviewed 214 week(s) ago
An electric kettle should be provided, so if you bring a baby, it's not difficult to find hot water, there are no towels either, you want to be delivered early in the morning or not. In fact, there are still used towels under the table. That means it wasn't cleaned beforehand.
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5 people find it helpful
Vonny H.
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9.1
/10
Reviewed 216 week(s) ago
The hotel is clean and tidy. No tea coffee and sugar provided. Towels get one. But for 2 people.
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Yani
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6.2
/10
Reviewed 217 week(s) ago
Amenities include toiletries. It is deeply regretted. There are no towels either.
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2 people find it helpful
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Dinar A. H.
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6.6
/10
Reviewed 221 week(s) ago
There are no towels, no water heater, no sanitation tools.
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4 people find it helpful
anja h.
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6.4
/10
Reviewed 242 week(s) ago
There are no towels, and toiletries. maybe because it is managed by Oyo, the place is quite comfortable and cheap.
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4 people find it helpful
Accommodation's Reply
09 Jun 2021
Sorry for the unpleasant experience you had with us, anja hersetianto. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Annisa!
Doddy M. H.
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6.0
/10
Reviewed 248 week(s) ago
There is no towel, soap & hot water
1 people find it helpful
Accommodation's Reply
09 Mar 2021
We're sorry to have you disappointed, Doddy! Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Jubaedah!
Doddy M. H.
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6.0
/10
Reviewed 249 week(s) ago
Until Cipanas-Cianjur the weather was raining hard when I checked in the hotel was told I didn't give soap, didn't give me a towel if you want to use a towel you have to rent & when you take a shower there is no hot water. You know, it's better to go to RedDoorz already ...
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6 people find it helpful
Accommodation's Reply
09 Mar 2021
Hi Doddy, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Annisa!
Nopa S.
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5.1
/10
Reviewed 259 week(s) ago
Very not, recommended, how could soap, shampoo, tissue and towels not be in the toilet, even though it's something really basic that should be in a hotel. There is also a receptionist every time you call, just disappear. When towels are requested, only 1. There is no kettle, no sandals, paid hot water req and one more, because it is located on an incline, all day long until the night is noisy.
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4 people find it helpful
Citra U. N.
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6.0
/10
Reviewed 261 week(s) ago
Lodging is very bad, written facilities have air conditioning, swimming pool, complete all but it turns out zonk, service is not satisfactory, facilities can be written breakfast but in reality not, really sorry to order this hotel?
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6 people find it helpful
rondy
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6.0
/10
Reviewed 262 week(s) ago
quiet hotel, nice room. but unfortunately when I stayed yesterday I got a spiteng-smelling room, only 1 towel, and the service was not satisfactory. yes it is reasonable at the price. but in the area there are many better ones at that price.
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3 people find it helpful
Asyraf
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4.8
/10
Reviewed 266 week(s) ago
Really bad, not recommended.
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3 people find it helpful
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Yani H.
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6.9
/10
Reviewed 266 week(s) ago
For nice, clean rooms, because the building is new, it & amp; # 39; s just a shame the service is not really the same, the facilities in the room, when I was only given 1 towel and it was asked, when I called the receptionist, her sister was really bitchy and answered arbitrarily, there were no good procedures as receptionist.
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7 people find it helpful
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