The staff is friendly & helpful with the check-in, check-out process and when I wanted to extend my stay. The facilities I used were all functional, my advice if you are elderly/have mobility problems do not make sky single your first choice when you book because the footrest to the bed is not too wide in my opinion, I'm worried it will be a bit troublesome when getting on, sky double is safe because the footrest to the bed is wide, both single and double types in my opinion do not give a stuffy or cramped impression (I myself am quite fat), I thought the single type would be a bit cramped but it turned out to be okay, not cramped👍🏻 I have never tried the earth type so I can't comment further on this type😆 overall bobobox Juanda is really good, so it's a transit hotel/budget hotel choice for me personally😄👍🏻