6.0
Pleasant
From 4 reviews
Provided by travelers on
Cleanliness

5.0

Room Comfort

5.5

Meal

6.0

Location

6.0

Service and Facilites

5.5

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Traveler Reviews OYO 3889 D'ratna Resort

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Customer reviews
Muhammad S. A.
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4.8
/10
Reviewed 51 week(s) ago
First came to see the condition of the swimming pool was not maintained, one of the buildings was damaged, and the cafe inside was not operating made me wonder if this hotel was actually no longer operating. But then I was still able to check in, only the place I stayed did not match the photos and descriptions in the application, because the photos showed a room in the building, while I was placed in a glamping whose door could not be locked, there was a small wasp nest in the lamp, and on the wooden floor of the glamping there were many wood chips eaten by termites. The bathroom water was also not on, so after + -30 minutes of resting, I decided to leave the inn.
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Kamaludin K.
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5.9
/10
Reviewed 259 week(s) ago
The garden and cafe are nice and quite comfortable, even though the swimming pool is dirty, the room building has not been renovated, the paint is very outdated and there are rooms that cannot be locked and the main door also cannot be locked, the TV room listed in the facility turns out that the TV is not installed, okay, maybe it's because the inn is cheap, but, the most disappointing thing is the condition of the room which is very dirty, absolutely no ducks to make visitors comfortable even though I have booked h. The sheets and pillowcases are not checked for cleanliness (they have not been replaced after the previous user), used toilets are not watered, there are cockroaches, and so on. I have conveyed my complaint to Diratatna. Hopefully the future will be even better.
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