6.0
Pleasant
From 42 reviews
Provided by travelers on
Cleanliness
5.4
Room Comfort
5.6
Meal
6.6
Location
6.4
Service and Facilites
5.8
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Traveler Reviews OYO 3883 The Red
Number of reviews per page
20
40
Customer reviews
gN
gyat N.
6.0
/10
Reviewed 150 week(s) ago
Dirty smell. It's so bad.
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3 people find it helpful
Septiya F.
5.1
/10
Reviewed 158 week(s) ago
Places and rooms are dirty, smelly, shabby, don't match the picture, facilities don't match.
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1 people find it helpful
Accommodation's Reply
14 Jul 2022
Sorry for the trouble you're having, Septiya! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Greetings, Amelia.
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D
DA
5.1
/10
Reviewed 159 week(s) ago
The room leaked, only 1 towel, no soap, no trash can in the room.
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Accommodation's Reply
30 Jun 2022
Hi, Dennis! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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RA
RIO A. S.
5.2
/10
Reviewed 161 week(s) ago
The smell of urine is the condition of the room, the entrance is dirty.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Sorry for the hassle you faced, Rio, We've marked a note for your experience this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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Dm
Dika m.
5.2
/10
Reviewed 161 week(s) ago
Not livable, can be good if cleaned. The rest is nothing good. It's just cheap and free.
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Accommodation's Reply
17 Jun 2022
Hai, Dika,
We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia.
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TUBAGUS ACHMAD YUSUF QODRI
4.8
/10
Reviewed 162 week(s) ago
Bad service, the AC died after being repaired, it leaked. Garbage scattered in front of the room. Very not recommended. Kapok, will not stay here again.
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2 people find it helpful
Accommodation's Reply
16 Jun 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon.
WL
Wenggi L. V.
5.4
/10
Reviewed 162 week(s) ago
Rooms do not match reality, smelly, dirty, unfit for habitation.
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1 people find it helpful
Accommodation's Reply
16 Jun 2022
Sorry for the trouble you faced, Sulistari,
We have recorded your experience this time. Rest assured, we will work in the future to ensure a pleasant stay with us. Greetings, Amelia.
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IS
Itas S.
5.6
/10
Reviewed 164 week(s) ago
There are no bathroom amenities, not even towels.
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S
Suryani
4.8
/10
Reviewed 170 week(s) ago
This accommodation is not worth staying in, the shape of the building is shabby, dirty and mixed with boarding houses. The building is dark, rundown and doesn't match the photos.
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5 people find it helpful
Accommodation's Reply
08 Apr 2022
Hi, sorry for the problems encountered. We have noted your feedback and will ensure better service in the future. Have a nice day :) Regards, Andrew
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MF
Muhammad F. S.
5.1
/10
Reviewed 176 week(s) ago
Very ugly, shabby, smelly, doesn't match the picture.
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1 people find it helpful
Accommodation's Reply
19 Feb 2022
Something like this shouldn?t have happened, Muhammad! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Kimawati!
WA
Wawan A.
6.0
/10
Reviewed 193 week(s) ago
In the photo, the reality is very different.
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R
5.2
/10
Reviewed 195 week(s) ago
It's enough to stay here once, the room doesn't match the photo, the reason is that the upper room is full, so the lower room has a broken AC, no TV, the mattress smells musty, the sheets are dirty, the bathroom even more.
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8 people find it helpful
WR
Wulan R.
6.0
/10
Reviewed 222 week(s) ago
All bad, and very disappointing.
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Accommodation's Reply
11 Apr 2021
Sorry for the hassle you faced, Wulan! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Budi!
CP
Claudia P.
5.5
/10
Reviewed 223 week(s) ago
Does not match the photo, the mattress is broken again already.
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Accommodation's Reply
04 Apr 2021
Hi Arip, We regret the unpleasant experience you had with us. We are continuously working for improvements and we assure you that your next stay is awesome with us. Regards, Indah!
DH
Dalwa H.
6.6
/10
Reviewed 236 week(s) ago
The air conditioner is leaking, the TV cannot turn on, the blanket is very thin, the rest is comfortable and comfortable.
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ai
alga i.
5.2
/10
Reviewed 238 week(s) ago
The room does not match the photo. narrow and stuffy. AC is not cold. The ceiling leaked from the dripping of the air conditioner, the sheets were dirty. Trash in the hallway to the messy room.
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2 people find it helpful
AR
Arief R.
5.1
/10
Reviewed 241 week(s) ago
The front area of the room is lots of trash scattered with cockroaches too, the bathroom has a lot of broken handles, the pillows also smell musty, the room is dusty, just not worth it.
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2 people find it helpful
Accommodation's Reply
14 Nov 2020
Sorry for the unpleasant experience you had with us, Arief. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Reza!
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