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Explore Tropical Point Hotel Syariah

Traveloka (256)

8.7

Very Good

From 256 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.3

Location

8.8

Service and Facilites

8.8

People often mention about Tropical Point Hotel Syariah

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Staff Friendliness (19)

Distance to City Center (16)

Ambiance (16)

Bedroom (14)

Surroundings (12)

Family Friendly (11)

Check-in/out Time (11)

Room Space (11)

Bathroom (11)

Accessibility (10)

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Traveler Reviews Tropical Point Hotel Syariah

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Customer reviews

Rick A. U. N.

Business

9.1

/10

Reviewed 2 week(s) ago

For the price you get a clean and comfortable room and a great layout, efficient and a well-maintained AC. Definitely worth the price because the staff was friendly and helpful, offering to take my luggage up. There were no elevators. Surroundings had some great restaurants, but parking is small.

1 people find it helpful

Triono P.

Transit

8.2

/10

Reviewed 8 week(s) ago

central location of kendari city, rooms are quite large and comfortable. Limited car parking.

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1 people find it helpful

n***h

Leisure

9.4

/10

Reviewed 9 week(s) ago

The hotel is in the city center, near the shopping area and food stalls, the rooms are comfortable, clean, fragrant, suitable for travelers. For families, it's a bit less spacious because it's minimalist, the parking lot is small, but for solo travelers or just two people, it's highly recommended. Smart TV, towels, liquid soap are provided, it's comfortable. Refill drinking water is provided in the guest area in the small corridor on each floor. Next stay here again.

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1 people find it helpful

V***a

8.5

/10

Reviewed 11 week(s) ago

good, strategic location and also clean. The price is also very affordable and the check in process is relatively fast. close to everywhere because it is in the middle of the city.

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Marten

Business

8.2

/10

Reviewed 12 week(s) ago

Clean, sufficient wifi, comfortable atmosphere.

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1 people find it helpful

S***i

Business

10.0

/10

Reviewed 15 week(s) ago

Strategic location, close to the city..it's also safe even though you come back from the shop until night, near the hotel there are many places to eat lol...The staff is also friendly, the hotel is clean, both the bedroom and the bathroom, the room is cleaned according to the request of the guest.. basically, when I go to Kendari, I will come back to stay at this hotel, it's definitely a sharia hotel...tq

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2 people find it helpful

T***k

Business

8.5

/10

Reviewed 17 week(s) ago

The hotel room is clean and fragrant, the facilities are quite complete, the TV is already a smart TV, the hot water in the bathroom is also smooth. It was quite an impression to stay here even though it was only for 1 night.

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1 people find it helpful

W***A

9.4

/10

Reviewed 18 week(s) ago

Cheap hotel but the atmosphere is great for a 5 star hotel😍. Lacking breakfast and elevator. But for the room and others are really great. Also close to the city center

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2 people find it helpful

J***a

Transit

9.1

/10

Reviewed 20 week(s) ago

It would be better to reduce the scent of the laundry perfume on the sheets. The scent makes you dizzy.

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R***i

Business

9.4

/10

Reviewed 21 week(s) ago

The location is quiet, and the hotel is clean.

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S***y

9.4

/10

Reviewed 22 week(s) ago

Small hotel in the city center, rooms are spacious & clean.

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M***r

9.4

/10

Reviewed 22 week(s) ago

Good, friendly staff, normal hot and cold water

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M***a

Transit

9.4

/10

Reviewed 24 week(s) ago

The room is clean and the service is good

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1 people find it helpful

s***a

Transit

8.8

/10

Reviewed 24 week(s) ago

I really enjoyed staying here because it was clean, fragrant and the staff were very helpful. It's just that the bathroom, I don't know if there was water from the AC or where, so it was a bit stagnant. But otherwise I was satisfied.

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1 people find it helpful

darwin

Transit

8.5

/10

Reviewed 25 week(s) ago

nice clean room and safe.

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1 people find it helpful

W***a

7.0

/10

Reviewed 31 week(s) ago

Have stayed at this hotel twice, the first impression was good. For the second time staying, I happened to get the 3rd floor, the 3rd floor was very noisy, the staff told stories. And coincidentally that day the lights went out, there was no generator available when the lights went out.

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2 people find it helpful

Accommodation's Reply

14 Nov 2024

Assalamualaikum Wr. Wb. Thank you for staying with us again and taking the time to give us a review. We are glad to hear that your first experience with us was satisfactory, but we apologize that your second visit was not as expected. Regarding the noise on the 3rd floor, we inform you that at that time our hotel was under renovation to improve guest comfort. We apologize for the inconvenience, but the good news is that the renovation process is now complete. In addition, we also regret the inconvenience caused by the power outage. Although our hotel has a generator, there was a delay in its operation at that time, and we have now improved the procedure to ensure this does not happen again. Thank you for your feedback which means a lot to us. We look forward to welcoming you back on your next visit to Tropical Point Hotel syariah Kendari with a more peaceful and comfortable experience.

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V***e

8.8

/10

Reviewed 31 week(s) ago

Comfortable, unfortunately the AC seems to be old so it's really noisy. The staff is friendly and helpful

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Accommodation's Reply

07 Nov 2024

Thank you for your review! We are glad to hear that you were comfortable and satisfied with the friendliness and helpfulness of our staff. We apologize for the inconvenience you experienced with the air conditioning in your room. Your feedback is valuable, and we will follow up immediately to ensure our equipment is functioning properly for the comfort of our guests. We look forward to welcoming you back with an even better experience in the future. Thank you for choosing to stay with us!

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R***a

Business

6.4

/10

Reviewed 31 week(s) ago

This is the first time I've stayed at a hotel, the sheets were stained with chocolate and the fine was 200 thousand rupiah, not suitable for those bringing small children.

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Accommodation's Reply

04 Nov 2024

Assalamualaikum Wr. Wb. Thank you for your review, Mrs. Rima, regarding your stay at Tropical Point Hotel Syariah. We apologize for the inconvenience caused by the cleanliness fine policy. We would like to inform you that we have conveyed the warning regarding this policy during check-in and signed by you as a sign of agreement. The fine imposed is used for special treatment costs for the laundry to maintain the quality of the cleanliness of the sheets for the comfort of all guests. Thank you for your feedback, and we look forward to welcoming you back with a better experience in the future. Thank you, warm greetings from tropical point hotel syariah.

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Raharjo A.

9.1

/10

Reviewed 32 week(s) ago

The suite rooms are comfortable, the service is good, and the location is strategic.

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christophorus i. p.

Transit

9.4

/10

Reviewed 34 week(s) ago

Male staff were friendly, helpful, efficient. Room was clean and comfortable though can do with less perfume, bathroom clean with good running water (hot and cold). Hotel location very convenient. Thank you for making our stay enjoyable and relaxing.

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