Overall Ratings & Reviews FIM by Zigna

Traveloka (1,314)
Other sources (6)
8.9
Very Good
From 1,314 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about FIM by Zigna
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Staff Friendliness (121)
Ambiance (121)
Distance to City Center (119)
Bedroom (114)
Accessibility (107)
Hotel Area (107)
Taste (98)
Bathroom (97)
Surroundings (93)
Family Friendly (93)
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Traveler Reviews FIM by Zigna

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40
Customer reviews
D***a
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 day(s) ago
The hotel is really good, starting from each room that has a balcony, the rooms are clean, there is also a swimming pool that is quiet at night, so it is really nice to swim alone. Breakfast is also varied and on average tasty in terms of taste. Just a suggestion, if you want to choose a twin bed room, on average, the balcony faces the residential area so the view is not great. Also, breakfast could be refilled more quickly if it runs out because the wait is quite long. That's all, overall okay.
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A***a
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10.0
/10
Reviewed 4 day(s) ago
Strategic access, a wide variety of dining options, comfortable rooms with balconies and refrigerators. The staff is friendly, and the hotel has a comfortable and peaceful atmosphere. The swimming pool and playground are also well-stocked with toys for children.
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Florencialeaerna F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly and polite. The rooms have a 4-star feel, they're clean, tidy, and smell great. I really enjoyed staying here, it's close to everything.
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Yanuari T. K.
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10.0
/10
Reviewed 6 day(s) ago
Will come here again, as long as it's always clean.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Nice place right in the city center Very close to the palace and other areas
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R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 day(s) ago
The room was clean. Overall, it was quite good. However, the soundproofing was poor. Elevator service is also limited, with only one. The hotel's location is strategically located near Mangkunegaran.
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N***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
The place is really nice, with a balcony and a view of the city lights. It's also very close to everywhere.
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Ari R.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
What makes it memorable is the excellent service, late check-in almost 2 hours due to abnormal electric lock problems, given compensation free fruit bucket delivered directly to the room as an apology for the late check-in. The room and toilet are clean, the AC is very cold. Very close to Puro Mangkunegaran and Ngarsopuro Night Market, just walk less than 500 meters to get there. If it's the weekend you can hang out on the hotel terrace because there is live music and angkringan. The 1.3 meter swimming pool, suitable for adults and teenagers, for children can but must be under parental supervision. Breakfast is delicious, although not many choices but complete, there are various village dishes etc. In short, comfortable for a staycation with family, or for solo travelers who like to walk, because access to everywhere is easy.
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a***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, very helpful, the hotel is located in the city center, and very close to popular hangout spots, just a short walk away.
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
A few comments on the bathroom area: the toilet to shower is rather flat, so showering gets muddy everywhere. There's also no drain behind the toilet. Having one would be helpful, as the water wouldn't pool and become so muddy. Everything else is fine.
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is convenient. It's close to the city, Mangkunegaran Palace, tourist attractions, and Solo Balapan Station. It's also conveniently accessible by TransU.
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Nadia
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
My first hotel in Solo, and I'm very satisfied. The location is very strategic, and it has a great pool and children's play area. This hotel is perfect for families. Recommended 👍
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Accommodation's Reply
29 May 2026
Dear Nadia, Thank you for choosing FIM by Zigna as your accommodation and thank you for taking the time to write a review. In addition to being a favorite accommodation, we are committed to making every guest feel comfortable and relaxed with our unique atmosphere, as well as maintaining the cleanliness of all rooms and hotel areas. We will continue to strive to improve our quality to maintain your positive rating. We sincerely hope to welcome you back again. Please note that our staff can provide information about sightseeing and food in the Solo area. Sincerely, Gusti Muchlis, General Manager, Zigna Hotels Group
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Djadjang G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Despite being denied early check-in, the service and ambiance were impressive. I chose this accommodation because of its strategic location and proximity to the Adeging Mangkunegaran 269 event. Hopefully, I'll see this hotel again at the Adeging Mangkunegaran 270 event.
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1 people find it helpful
Accommodation's Reply
29 May 2026
Dear Mr. Djajang G., Thank you for choosing FIM by Zigna as your accommodation and for taking the time to write a review. In addition to being a favorite accommodation, we are committed to providing every guest with comfort and relaxation through our unique atmosphere, as well as maintaining the cleanliness of all rooms and areas of the hotel. We will continuously strive to improve our quality to maintain your positive rating. We sincerely hope to welcome you back again. Please note that our staff can provide information about sightseeing and food in the Solo area. Sincerely, Gusti Muchlis, General Manager, Zigna Hotels Group
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Family friendly, smoke-free, and comfortable hotel.
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W***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
I really enjoyed my stay at this hotel. The vibe was amazing, a nostalgic atmosphere that made the whole experience memorable. The location was perfect, and the hotel was incredibly comfortable throughout my stay. Definitely a place I’d love to come back to someday.
2 people find it helpful
Nur A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Okay, just can't issue payment receipt
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Accommodation's Reply
29 May 2026
Dear Mr. Noor A., Thank you for choosing FIM by Zigna as your accommodation and thank you for taking the time to write a review. In addition to being a favorite accommodation, we are committed to making every guest feel comfortable and relaxed with our unique atmosphere, as well as maintaining the cleanliness of all rooms and hotel areas. We will continue to strive to improve our quality to maintain your positive rating. We sincerely hope to welcome you back again. Please note that our staff can provide information about sightseeing and food in the Solo area. Sincerely, Gusti Muchlis, General Manager, Zigna Hotels Group
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H***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Parking is tight, prices are according to market.
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Every time I go to Solo, I choose this hotel. It smells good, is clean, the staff are friendly, and the waffles are so delicious they make me want more.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I've stayed at this hotel twice… the reason being its strategic location, close to Mangkunegaran and the culinary delights of Pasar Legi.
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Willy
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Love the facilities in the bedroom.
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Accommodation's Reply
29 May 2026
Dear Mr. Willie A.W., Thank you for choosing FIM by Zigna as your accommodation and thank you for taking the time to write a review. In addition to being a favorite accommodation, we are committed to making every guest feel comfortable and relaxed with our unique atmosphere, as well as maintaining the cleanliness of all rooms and hotel areas. We will continue to strive to improve our quality to maintain your positive rating. We sincerely hope to welcome you back again. Please note that our staff can provide information about sightseeing and food in the Solo area. Sincerely, Gusti Muchlis, General Manager, Zigna Hotels Group
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Number of reviews per page
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