8.9
Very Good
From 307 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.3

Location

9.3

Service and Facilites

8.9

People often mention about ASAI Bangkok Chinatown Hotel
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Surroundings (3)
Accessibility (2)
Staff Friendliness (2)
Check-in/out Time (2)
Family Friendly (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews ASAI Bangkok Chinatown Hotel

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Customer reviews
H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 day(s) ago
Very close to MRT station for convenient travel. Chinatown area next door is fun. Room is clean and fully equipped.
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Accommodation's Reply
05 May 2025
Dear guest, Thank you for your feedback. We hope to see you again soon. Regards, Pannathat Sodsa ard Rooms Manager
e***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
The alarm in the hotel suddenly went off, but none of the hotel staff gave an explanation, because it had just been an earthquake a few days ago. Everyone panicked and went downstairs. Not a single hotel staff came down. There was only one security guard downstairs who was asked but didn't understand English. I even asked the security guard using Google Translate. Not a single hotel staff came down. From the 5th floor I went down carrying an elderly person who had difficulty walking via the emergency stairs down. The annoying part was that the staff seemed indifferent when I approached the receptionist on the 4th floor to ask, and were only told that it was accidentally activated. If it hadn't been an earthquake, I would understand, but there had just been an earthquake a few days before. The hotel staff needs to be educated again. This is my second time staying here, but not again if the staff is like this
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Accommodation's Reply
28 Apr 2025
Dear guest, Thank you for sharing your experience with us. I am sorry to hear that your experience did not meet your expectations regarding false alarm. Please allow me to extend apologies as we lapse on this part. We hope to have a chance to welcome you again soon. Best regards, ASAI Bangkok Chinatown
Dao T. K.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
I am here and I feel unhappy
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Accommodation's Reply
31 Mar 2025
Dear Dao T. K., Thank you for your feedback. I am glad to see you enjoyed your stay in the overall. We look forward to seeing you again. Regards, ASAI Bangkok Chinatown
S***a
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Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
Check-in took a long time and was too much trouble. I understand that the hotel needs to collect information, but since the booking has already been made and the person who booked has not yet arrived, shouldn't the person in the room be able to check in first? The money has already been paid, the card information is there, and the booking information is there.
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1 people find it helpful
Accommodation's Reply
07 Dec 2024
Dear Mr. S***a Thank you for sharing your experience of using our hotel. We sincerely hope to have the opportunity to welcome you S***a again in the future. thank you Pannathat Sodsaard Rooms Manager
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R***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
good nice clean but small room
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Accommodation's Reply
22 Nov 2024
Dear R***y, Thank you for your feedback. I am to see you enjoyed your stay. We look forward to seeing you again soon. Regards, Pannathat Sodsa ard Rooms Manager
J***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
Room is decent. Nothing much there. Location is good if you want to explore Chinatown area, but you need to take grab/tuk tuk to platinum/siam paragon area, and the traffic is kind of crazy. I love the shower facilities in the lobby. It helps me a lot before my night flight.
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Accommodation's Reply
22 Aug 2024
Dear valued guest, Thanks a lot for your lovely review. It was so good to hear you enjoyed with decent room, Chinatown street, and shower facilities. Hope to see you again. Regards, ASAI Bangkok Chinatown Hotel
G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
The room smells good… very clean…. The bathroom is also clean. The staff is friendly. Finding food is easy because it is in the same place as the mall.
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3 people find it helpful
Accommodation's Reply
28 May 2024
Dear valued guest, Thanks a lot for lovely review. Nice to see you liked the room's smell, clean room, and friendly staff. Hope to see you again. Regards, ASAI Bangkok Chinatown Hotel
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Hotel sgt bgs bersih staff ramah dan membantu kami book taxi ke bandara karna pesawat pagi, hotel sama mall chinatown bersatu jd sgt bgs, jalan kaki ke yaowarat dekat. Next akan tinggal di sini lagi. Bye bangkok.
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Accommodation's Reply
11 May 2024
Dear valued guest, Thank you for your taking time to give us the best review. It was nice to hear you liked the cleanliness and service! We are looking forward to see you again. Regards, ASAI Bangkok Chinatown Hotel
Hoang T. T. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 54 week(s) ago
Khách sạn yên tĩnh. Nhân viên rất nice, sẽ quay lại
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Accommodation's Reply
09 May 2024
Dear Hoang Thi Thu Hang, Thank you so much for your good review. It was so glad to hear our staff and hotel. We are looking forward to see you again. Regards, ASAI Bangkok Chinatown Hotel
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 55 week(s) ago
Nói chung là mọi thứ đều ok nhưng dịch vụ cách xử lí quá tệ . Ở dưới có mall thì khách vô tình đem nước từ dưới lên sảnh ngồi đợi check out thì nhân viên ra không cho khách ngồi đó và không cho mang nước ở ngoài đặt lên bàn của họ . Nói chuyện kiểu như đuổi khách . Kiểu giống như ở xong check out là coi như không còn liên quan gì tới khách sạn nữa . Mặt tỏ ra thái độ rõ luôn 🥲 chứ lúc đầu tôi rất thích nhưng bây giơ là không quay lại lần nữa ạ .
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2 people find it helpful
Accommodation's Reply
08 May 2024
Dear valued guest, Thanks for your review to us. According to your comment about staff did not allow you to bring the food and drink from outside to hotel lobby, we apologized for that inconvenience caused. Please kindly be noted that hotel usually does not allow the guest to bring all food and drink to hotel lobby, JAMJAM Eatery & Bar, and courtyard area. A signage has been well place to alert guest in all area. However, we apologized again if the hotel staff made you felt upset. We will remind them to be aware in the behavior accordingly. Hope to see your kind understanding in our situation. Regards, ASAI Bangkok Chinatown Hotel
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Happynya nginep di sini. Kamarnya sesuai sama foto, dan cukup untuk buka koper. Satu gedung bareng I'm Chinatown jadi gampang pas mau cari makan. Sekitar hotel pun tinggal jalan kaki ke Yaowarat, banyak makanan. 7 11 juga ada di bawah. Dan ternyata deket pintu drop off hotel, ada tempat penyewaan baju Thailand, jadi praktis. Soon, stay di Asai lagi.
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1 people find it helpful
Accommodation's Reply
08 May 2024
Dear valued guest, Thank you for your time to review. It was so glad to hear you enjoyed with room, local food, location, and Chinatown. Look forward to see you again. Regards, ASAI Bangkok Chinatown Hotel
Surasit P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
สมควรให้ส่วนลดที่จอดรถมากกว่านี้ หรือไม่ควรเหมาจ่ายไปเลย
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Accommodation's Reply
29 Feb 2024
Dear Khun Surasit, Thank you for your review. As car parking is operated by shopping mall so the extra charge will be applied accordingly. However, ASAI's guest can get special discount 50% off full charge. Regards, ASAI Bangkok Chinatown Hotel
Nguyen T. k. l.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 63 week(s) ago
Morning at 10am housekeeping ask me I tell them later I leaving room at 11am I come back my room at 18:30pm never clean my room I call 3 time still no people come clean
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Junior S. W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 70 week(s) ago
Hotel baru di china town, lokasi strategis, akses langsung ke mall, daerah sekitar banyak jual bermacam makanan, kalau ingin main daerah china town ini hotel yang bagus, kamar bersih, rapi, menu breakfast saja yang sedikit.
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Accommodation's Reply
12 Jan 2024
Dear Junior Sucitra Wendy, Thank you so much for your kind review. Nice to hear you really enjoyed with our strategic location, lots of food, and clean room. Really wish to see you again. Regards, ASAI Bangkok Chinatown Hotel
Nadia G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
Nice ambiance, Clean and very strategic location. Love it!
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Accommodation's Reply
21 Dec 2023
Dear Ms. Nadia Gayatri, Thank you for your kind review. Nice to see you had the nice ambience, clean room and great location! Hope to see you again. Regards, ASAI Bangkok Chinatown Hotel
Goh B. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
The stay is great and the location is awesome as there is lots of great food selling nearby. The staffs are friendly but just that little disappointing on my request of late check out. Anyway the stay and the areas are clean and nice.
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Accommodation's Reply
13 Dec 2023
Dear Boon Goh Ping, Thank you for your taking time to give us the great review! We were glad to see you enjoyed with location, food around, friendly staff, and clean room. As now is peak season so the late check out is quite challenging. We apologized about this issue. However, please be suggested to store luggage with us and collect them later. If you need to take a shower or change your clothes, we have the shower room & changing room available for 24 hours. Look forward to see you again. Regards, ASAI Bangkok Chinatown Hotel
quoctoan t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
The room is clean and tidy, close to China town and MRT Wat Mangkon so it is very convenient. The only minus point is that the room does not have tea and coffee packets available.
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Accommodation's Reply
10 Nov 2023
Dear Nguyen Thi Ngoc Trang, Thank you for your taking time to give us the nice review. Really glad to hear you liked location. Please kindly be recommended to have the JAMJAM's coffee which is so tasty. Loo forward to see you again. Regards, ASAI Bangkok Chinatown
Khanh L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 79 week(s) ago
Friendly staff, new and clean facilities, but bad breakfast. Two of the boiled eggs were rotten when eaten, and the food mixed in the fried eggs had a rancid smell. There are cockroaches crawling in the hot food area 🫣🫣🫣
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Accommodation's Reply
02 Nov 2023
Dear Diem Khanh Le, Thank you for your time to give us the review. We really appreciated to hear you got the friendly service and good facilities. However, Please accept our apologize about breakfast quality and breakfast venue's cleanliness. We will surely take your comment to our team for immediate action. Look forward to welcome you back again. Regards, ASAI Bangkok Chinatown Hotel
Meliana H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 79 week(s) ago
Perfect location, good & clean rooms.
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Accommodation's Reply
01 Nov 2023
Dear Meliana Hogiono, Thank you for your time to give us the very good review! Very glad to see our location was perfect and you got the nice room! Hope to see you again. Regards, ASAI Bangkok Chinatown Hotel
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Doan T. M. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
Clean hotel, enthusiastic staff
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Accommodation's Reply
27 Oct 2023
Dear Thi My Duyen Doan, Thank you for your time to give us the nice review. It was so pleasure to hear you got the clean room and friendly service. We are hoping to see you soon. Regards, ASAI Bangkok Chinatown Hotel
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