7.8
Pleasant
From 134 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews One Beach Street Zona Romantica Puerto Vallarta

Number of reviews per page
20
40
Top reviews
Gerardo
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beach front property close to Malecon and local restaurants! Only inconvenient is that air conditioning did not work!
Michael
icon-Leisure
Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

No remote or function to the tv. Washer and dryer broken. Room is tacky and poorly stocked with the basic amenities. Not appropriate for a one night stay. Poor greeting and registration process with no follow up on the room quality or any other guest needs.
Albert
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel is very quiet and private. I stayed in a room with an amazing ocean front view. Everything is within 5 to 10 minutes walking. The room was spacious and had a kitchen with everything from dishes to margarita glasses, well equipped kitchen. Good AC, hot water, clean. My only complaint was the mattress which I found hard but other than that everything was perfect.
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Jared
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was our first time staying in the Romantica Zone and it delivered. We were close to the beach with an amazing balcony view of the ocean. We were close to the Malecon and amazing restaurants in the area. We plan on returning in the near future as we had such a great time. Side note, the weather and of April is perfect and the ocean temp is warm.
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John
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

AC did not work in the master bedroom, and no cable TV service for the days we were there. Room was fine, but...
Vivian
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to the beach and restaurants.
michael
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I used Expedia to booked a (eight nights) Ocean view Suite at One Beach Street Hotel and was given a Suite that only if i lean over the balcony that was on the side of the building I will have a very partial ocean view. The Reception at hotel told me he could not help and i will have to take matters up with Expedia even though i showed him my reservation was for a Suite with a full ocean view. Bathroom floor was flooded when we first entered ..it was fixed promptly the next day and we enjoyed the Suite even though with no ocean view
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Don
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Nice property. Close to beach and town. Clean rooms and staff were nice. The tv remote did not work ( ok cause we didn’t watch it anyway). Door hard to open and safe did not work. All in all not bad. Enjoyed are trip.
Griselda
icon-with Partner
with Partner
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My stay was for 7 nights it was so bad since day one it smelled really bad we had no TV sofa bed smelled really bad so when we opened it it was stained so bad that it looked like dry blood we asked to be moved and the manager said no she was very very rude we had a leak in the toilet as well horrible experience
JOEL
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Right across the street from the beach
Timothy
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Overall I had a great experience. However, checking in was a bit of a cluster. There were no clear directions how to access the property in order to check in, other than the limited hours of the front desk. In the photos of the property the gates at the entrance/address of the property are shown wide open. When I arrived they were closed and locked. You had to enter through a parking garage in the rear of the building (under wear the pool is located). This needs to be added to the check in instructions to avoid confusion!!! Otherwise the rest of my stay was great. It was just a frustrating way to start my vacation.
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Prentis
icon-Leisure
Leisure
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Expedia info stated daily maid service, there was none, no linen or towel changes, said city view, the view was of a street and side of a mountain with more condos, w/d appeared to beling to a different century, i would not use them. TV was maybe a 19inch.
Brackin
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Ocean View, Kitchen & Washer dryer
Reies
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The staff was nice, greeted us every day, maids were excellent and people minded their business
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

The hotel is in a great area, very close to the beach and minutes away from restaurants and shops. The only thing is that we paid for a queen size bed and when we got there our room had a full bed for my husband, daughter and my self. We made it work.
Catalina
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

I like that it's close to the beach and very spacious, we rented a 2 bed, beach view. My complaint was that the office closes at 5pm, so if your air conditioner stops working, good luck (which ours did the first 3 days out of 6 days we stayed). Also, the parking in the back has a gate with a security that's supposed to be there 24/7, well one of those nights I couldn't get out to pick up my daughters because he wasn't there and there's no phone number to call.
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JAMES HENRY
2.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Roaches every night. No Wi-Fi for 3 days.
Jason
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This property is a great value! My friend group of three stayed for a week at One Beach Street Vallarta and loved our stay. Its convenient location next to the gay beach and excellent dining options were perfect for us. Our unit was oceanfront and the sunsets were incredible! I would highly recommend this place!
francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

clean and safe
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