K
Kustini
Staycation
5.6
/10
Reviewed 3 week(s) ago
We were welcomed with friendly service and a refreshing chilled drink at the restaurant, which set a positive tone. Unfortunately, our stay at Dome Tent #1 did not meet expectations. After a long descent down multiple steep steps, the tent appeared worn and inside it was uncomfortably hot. The view was obscured due to smudges on the clear window, and we were not provided with a key to the dome.
The uphill walk back to the restaurant was tiring. We requested one of the upper tents for easier access, but they were already reserved. The staff kindly offered us a wooden house instead, though it felt stuffy and had an unusual layout with the toilet visible immediately upon entry. As a result, we decided to check out the same day and booked alternative accommodation nearby.
Suggestions for Improvement: Upkeep Dome Tent #1 to ensure it feels fresh, comfortable, and offers a clear view. Provide better access or assistance for guests reaching the lower tents, as the current route is tiring. Ensure dome keys are given upon check-in for convenience and security.
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