The family room is large.. Close access to the airport.

I arrived at the hotel at 11 PM and was informed that all rooms were fully booked since noon, but they didn't notify me beforehand. Then the hotel suggested moving me to another location or canceling the booking. Because I had a lot of luggage and arrived too late, I accepted the offer to stay at another location temporarily. I had booked at this hotel before and found it very good, which is why I booked again this time. There are many unprofessional issues with this handling of the situation. I hope the hotel will read this and make changes for future guests: 1/ When rooms are fully booked, they should immediately block bookings on all booking websites to prevent further bookings. People who have booked and paid in advance are guaranteed a place to stay. When a hotel is fully booked, they should do everything possible to contact the customer, or contact the booking websites to inform the customer so they can find another place to stay. 2/ When all rooms are booked and guests are transferred to another establishment, this is the hotel's responsibility for not notifying in advance, causing losses to customers. Transportation to pick up guests should be arranged, not just booked and then paid for by the guests themselves. 3/ The hotel partnering with another establishment to transfer guests when rooms are booked needs to provide a service of equivalent quality to the original booking, not a hotel that doesn't even have a hairdryer. The hotel should find another provider to ensure rooms of comparable quality. I hope the hotel reads this review and adjusts its service quality for future guests. I didn't give a 1-star rating to avoid lowering the hotel's overall rating, but this experience truly deserves 1 star.

The room was completely empty; I won't be coming back again. Everyone should be aware that the room had cockroaches and the bedding was very dirty.

The room had cockroaches and was nothing like the description the hotel sent 🙃 I will not be returning.

I was quite satisfied with the staff member; they were enthusiastic, spoke softly, and the room rate was very reasonable.

The water pressure is very weak, the air conditioner isn't adjusting properly, and the toilet smells bad.

I trust it because it's great and okay.

The room was incredibly dirty, completely different from the pictures. The bedsheets were pitch black, and the bathtub wasn't scrubbed for guests to use. I booked the most expensive room, but on the first day they gave me a small room. They only changed rooms the next day.

Even though I'm usually easygoing, I'm furious with this hotel. The bed linens were incredibly dirty, and despite repeated calls, they kept saying the cleaning lady would come and change them. The toilets smelled awful and were clogged. I called for over an hour and still no one came. I'm extremely frustrated; the price is unreasonable for the service. The only advantage is its proximity to the airport; otherwise, there's nothing good about the service or quality.

Suitable for a one-night stay when arriving or departing early.

The rooms are nice and well-equipped.

The hotel has a convenient location and friendly staff, but the facilities are terrible. The air conditioner took several hours to start producing cold air, the bathroom was leaking, the bidet was rusty, there was no hot or cold water, and the towels were torn.

No hot water, dirty room, and when I arrived, I saw something wet on the bedsheet that looked like semen. I was given a different room, but it was still dirty. At the reception desk, a bottle of Dasani water (market price 5000 VND) was being sold for 20,000 VND, and Nutriboost (market price 14000 VND) was being sold for 30,000 VND – it felt like airport prices. Because I was Chinese, I didn't understand and bought 3 bottles of Dasani and 2 bottles of Nutriboost for 120,000 VND. 🤪🤪🤪

I booking this hotel but when I reach the hotel they tell me is fully booked then transfer me to other hotel and they transfer me to the cheaper hotel is very dirty and smelly… if customer already booking the hotel how come can take my hotel to rent to other customer if earlier already fully booked then why I still can book it and I have booking number too

The reception staff were quite unenthusiastic, the room was dirty, the air conditioner was too noisy, there was no hairdryer, no combs, only two toothbrushes, no hot water, overall it was incredibly disappointing.

Affordable prices, well-equipped surrounding area. Convenient distance to the airport or city center, full range of amenities.

The room smells cold and the air conditioner is not cool.

also ok. suitable for the price

Clean room. Friendly staff. Near the center, convenient for traveling.

Not checking the room carefully before giving the room card to the guest