Level Saigon Hotel - Free Foot Massage Or Hair Wash

Explore Level Saigon Hotel - Free Foot Massage Or Hair Wash
9.2
Exceptional
From 150 reviews
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Cleanliness

9.4

Room Comfort

9.2

Meal

8.8

Location

9.5

Service and Facilites

9.4

People often mention about Level Saigon Hotel - Free Foot Massage Or Hair Wash
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Staff Friendliness (25)
Distance to City Center (19)
Bedroom (17)
Bathroom (17)
Surroundings (14)
Accessibility (13)
Ambiance (13)
Room Space (13)
Wifi (11)
Hotel Area (11)
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Traveler Reviews Level Saigon Hotel - Free Foot Massage Or Hair Wash

Number of reviews per page
20
40
Customer reviews
M***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
5 stars, 10 out of 10 for Nghia and Nhu. They were incredibly enthusiastic and attentive to customers.
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C***e
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9.7
/10
Reviewed 1 week(s) ago
The staff was very helpful, the room is clean.
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S***a
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The receptionist was very friendly and helpful. The room and toilet were very clean. The room was soundproof despite the hotel being located in front of a busy street. The toilet has a bidet (thank God). The room ambiance was top-notch.
2 people find it helpful
J***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff (Tony) was very welcoming and friendly. He is so nice, knowing it's our first visit to Vietnam, and recommended a lot of nice places for food.
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V***a
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Leisure
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7.1
/10
Reviewed 4 week(s) ago
The hotel is in a convenient location, but the room space is really small.
1 people find it helpful
Cao U. D.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
It's pretty good for the price, the air conditioning and bathroom are okay, and the location is convenient.
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1 people find it helpful
Doan T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly and helpful staff, clean rooms, convenient central location, close to Highland Coffee and Katinat.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed our friendly and enthusiastic service, the cleanliness of the room, and our convenient central location. We are also happy to know that the nearby cafés and surrounding area added to the comfort and convenience of your stay. Your positive feedback truly encourages our team to continue providing memorable experiences for all our guests. Thank you once again for your support. We sincerely look forward to welcoming you back again in the near future. Best regards, Level Saigon Hotel Team
T***n
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Staycation
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9.4
/10
Reviewed 6 week(s) ago
The hotel is clean, airy, and conveniently located near the city center, allowing easy access to many attractions in District 1 on foot. The rooms are comfortable, quiet, and relaxing, with a TV for entertainment and a mini-bar in the room (the refrigerator is very cold!). There's an elevator and stairs; I was assigned to a room on the first floor because it had two single beds. Although there's no window with a city view, it's not inconvenient and the room isn't too small. The hair washing, spa, and foot massage services are particularly commendable: the staff (Mr. Leon) is enthusiastic, skilled, gentle, and always attentive to the guest's needs. Note that this free service is only available for one guest per room. The staff were friendly, always smiling at guests entering and leaving, and provided enthusiastic support from the check-in stage, carefully reminding and instructing guests. Although they weren't very helpful with my suitcase at first, it's okay. The staff worked in shifts, so even if you were a night owl or hungry at 2 or 3 am, there were staff members on guard to keep the door open haha :))) but I recommend not staying up like I did because I couldn't sleep during the holiday. The prices were reasonable; compared to the quality and service I received, it wasn't too expensive but not cheap either. If you're on a business trip or vacation, you should still book a room with massage or hair washing services. It's not a big deal, but the staff were excellent. Overall, I was very satisfied and it's worth returning if I have a holiday or need to stay in District 1 for work. 10/10
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3 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you so much for taking the time to share such a detailed and wonderful review of your stay with us. We are truly delighted to know that you had an enjoyable and comfortable experience overall. It is our pleasure to hear that you appreciated the cleanliness, peaceful atmosphere, convenient location near the center of District 1, and the room facilities provided during your stay. We are also glad that the room arrangement met your comfort needs despite not having a city view. Your special compliments regarding our spa and foot massage service truly mean a lot to us. We are especially happy to know that Leon’s attentive attitude, gentle technique, and professional service left such a positive impression on you. Your kind words will certainly be shared with him as great encouragement. We also sincerely appreciate your understanding regarding the luggage assistance at the beginning of your stay. Thank you for recognizing the efforts of our team members who work throughout the night to ensure guests feel safe and supported at all times. Feedback like yours motivates us to continue improving and delivering warm hospitality to every guest. It is wonderful to hear that you found the overall experience worth the value and that you would recommend our massage and hair wash packages to other travelers as well. Your satisfaction is the greatest reward for our team. Thank you once again for your lovely support and perfect “10 points” rating. We truly look forward to welcoming you back again for another relaxing stay whenever you visit District 1 in the future. Best regards, Level Saigon Hotel Team
Putaravadee C.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The hotel has a great location, close to the shopping street, less than 500 meters away. The reception staff are friendly and provide good service. Housekeeping cleans the room every day.
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your wonderful review. We are delighted to hear that you enjoyed our convenient location near the shopping area and had a pleasant experience during your stay with us. Your kind compliments regarding our friendly reception team and the housekeeping service truly mean a lot to us. We are very happy to know that our team helped make your stay comfortable and enjoyable. Thank you once again for your support. We sincerely look forward to welcoming you back again in the future. Best regards, Level Saigon Hotel Team
N***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The staff was very friendly and helped us carry our suitcases, the hotel was clean and the room we stayed in was very spacious 👍🏻
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1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the cleanliness of the hotel and the spacious room during your stay. We are also very pleased to know that our staff’s friendly and helpful service, especially in assisting with your luggage, made your experience even more comfortable and enjoyable. Your kind words truly mean a lot to our team. Thank you once again for your support. We sincerely look forward to welcoming you back again in the future. Best regards, Level Saigon Hotel Team
THIWA U.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good staff service, very clean, and so convenient.
2 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you enjoyed our staff’s service, the cleanliness of the hotel, and the convenience of our location and facilities. Your positive feedback is truly appreciated and serves as great encouragement for our team to continue providing excellent hospitality to all our guests. We sincerely appreciate your support and look forward to welcoming you back again soon. Best regards, Level Saigon Hotel Team
H***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Best hotel, near to anywhere, I tried coconut coffee in the cafe beside the hotel, so nice.
5 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed your stay and appreciated our convenient location. It’s also great to hear that you had a chance to try the coconut coffee nearby — a true local favorite! Your kind words mean a great deal to us, and we look forward to welcoming you back for another enjoyable experience in the near future. Warm regards, Level Saigon Hotel Team
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Okay, but the hotel staff were too meticulous, giving all sorts of instructions upon arrival.
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4 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We are pleased to know that you had an overall good experience with us. At the same time, we truly appreciate your comments regarding our procedures. Our intention is always to ensure the comfort, safety, and convenience of our guests, and we will certainly take your feedback into consideration to provide a more seamless and relaxing experience. We sincerely appreciate your understanding and look forward to welcoming you back in the future. Warm regards, Level Saigon Hotel Team
wiko s.
icon-Leisure
Leisure
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8.8
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and assertive.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to know that you found our staff to be friendly and attentive. Your appreciation means a great deal to us and encourages our team to continue providing excellent service. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Level Saigon Hotel Team
O***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
Ok, it's a good place to stay.
2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you sincerely for your kind feedback. We are delighted to know that you had a pleasant stay with us. Your support is truly appreciated and serves as a great encouragement for our team to continue delivering thoughtful and attentive service. We look forward to the pleasure of welcoming you back for an even more enjoyable experience in the future. Warmest regards, Level Saigon Hotel
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is clean and beautiful, and the staff are friendly and helpful.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your kind words. We are truly delighted to know that you appreciated the cleanliness of our hotel and the friendliness and attentiveness of our team. Your support means a great deal to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, Level Saigon Hotel
V***ũ
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The staff were enthusiastic, the rooms were clean, and I would consider booking again if needed.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to know that you appreciated the cleanliness of our rooms and the attentiveness of our team. Your consideration to stay with us again means a great deal to us, and we truly look forward to welcoming you back in the future. Warm regards, Level Saigon Hotel Team
P***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
The hotel is in the heart of the city, a great location, very clean, smells nice, the staff are friendly and cheerful, the hotel is quiet, and I slept well.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your kind and thoughtful feedback. We are truly delighted to know that you enjoyed our central location, the cleanliness and ambiance of the hotel, as well as the friendliness of our team. It is especially rewarding to hear that you had a peaceful stay and a good night’s sleep. Your comfort is always our top priority. We sincerely appreciate your support and look forward to welcoming you back for another relaxing and enjoyable experience. Warm regards, Level Saigon Hotel Team
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Tran T. H. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The staff were enthusiastic and lovely, the rooms were overall good, I will definitely visit again if I have the chance.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you sincerely for your kind and generous words. We are truly delighted to know that you enjoyed our dedicated service, comfortable room, and prime location. Your appreciation is a wonderful encouragement to our entire team, and it inspires us to continue delivering exceptional experiences to every guest. We look forward to the pleasure of welcoming you back in the near future. Warmest regards, Level Saigon Hotel Team
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 16 week(s) ago
The room is always cleaned every day, please maintain it.
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4 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to know that you appreciated the daily cleanliness of your room. Your encouragement means a great deal to us and motivates our team to maintain and continuously improve our standards. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Level Saigon Hotel Team
Number of reviews per page
20
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