Overall Ratings & Reviews Sure Hotel by Best Western Calais Coquelles Tunnel s/ Manche

Very helpful given our delayed arrival - they had been warned in advance. Room fine for our purposes - an overnight stay close to the Channel Tunnel - too small for an extended stay. I would suggest including breakfast if fits with your plans - was most enjoyable.

We have stayed at this hotel a number of times. It is convenient if you are travelling back to the UK by La Shuttle. The rooms are very small but have everything you would wish to find on your travels.

The room was very small for the price but it was convenient because we had to drop our rental car and take the train the next morning.

Very friendly,clean, and comfortable.

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Everything was fine until about to leave. Went to open the car and opened the boot to find an illegal immigrant was sat in the boot after breaking in over night. No damage to the car. Some sort of electronic devise used to open the boot. No alarm activated. Police think some sort of electronic devise or phone app used. To scan for keys around hotel and surrounds. Immigrant was very pleasant smiled and walked off. Police persued nothing further has happened. If immigrant had stayed in the boot without being detected he would have found himself 300 miles further south and not in his favoured destination the uk. He is now free to try someone else.

Hotel was good value, nice and clean and friendly reception staff. The room had been updated since our last visit with some good improvements to the bathroom areas. The hotel is very convenient with a free secure car park.

Okay for quick stopover, basic but all you need

Good location

a great find!

Brilliant except for hairs in the bath!

It was a functional hotel for a short stay.

This hotel should not be assocoated with Best Western brand. Rooms extremely small even compared to a lot of hotels I've stayed at in France. Bathroom door lock was on the bedroom size of door! No hand towel and two extremely small towels for showering, asked for another towel and was told they usually charge for them - never have I been told this in a hotel in my life, towels provided were very worn and thin. Only one very soft pillow with no support, didnt dare ask for another as it probably came with a charge! Poor nights sleep due to lack of pillows aas I need 2-3 due to a disability. Kettle was good, but no milk just 2 x coffee creamer, glad I had my own. Wine from bar musty to taste, came from a box and ended up down sink after 2 sips

The hotel was conveniently situated, the reception was excellent, the room was compact, clean and suitable

Close to Calais Ferry port. Nice and clean

Stylish and modern boutique feel but rooms are very small Unfortunately it is pet friendly could smell dogs in hallway and there were cat scratching on headboard

Really good hotel for the price. It's a budget hotel but the staff and breakfast service were great. We've stayed there twice now as an overnight stop straight out of the tunnel and it's ideal, we will definitely book again. Our only complaint is there is only one thin pillow per person, it would be nice to have a second available in the room for if you wanted.

Very nice property

We arrived late but the owner informed us in time about how we could get in and all the vides. He made it by Mail, and phone to be sure. Nice place safe parking. 1 km from the Le Shuttle

Some guests were noisy on arrival 1am beyond 11pm limit Dog in room nearby was scratching on walls/carpet