Overall Ratings & Reviews Hotel Zagakukan

We had the best time here. The hotel room was spacious and clean and the private onsen was amazing each night after miles of walking and hiking. If we ever come back to Hakone we would definitely stay here. Perfect location. Easy walk from the train and the hotel held our luggage before checkin so we could explore a bit.

Private onsen

Loved my 1-night stay here. Friendly and helpful staff. I was able to leave luggage before check-in and after checkout. The hot spring spa was excellent. I’d definitely stay again.

Amazing stay!

Loved our experience at this hotel- we only stayed one night but wished we stayed longer! We booked the room that has a rooftop hot tub and it was absolutely perfect l. Beds were comfortable, room had tatami mat, and the hot tub was very private, also always full of fresh hot water! We look forward to returning one day!

Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.

The quietness of the hotel was great! The private onsen was heaven!

The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.

This is a luxury property close to the main shopping street and station. You do not have to book a room with private onsen there are several day use onsen in the area where you can book a private room. I would recommend this hotel for your stay in Hakone.

Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!

A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.

We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.

Simply incredible cannot say how great this place was. Perfect hotel

I love the private onsen connected to the hotel room. It really made for a romantic experience

Staff were amazingly helpful and property was clean. Worth the price in my opinion.

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.

This hotel stay was a dream. Such a comfortable bed, spa-like bathroom setup with hot spring water in the bath. There were comfortable yukatas, pajamas and slippers available for use. We can’t wait to come back!

Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.

This was a fabulous hotel. The bathrooms was incredible and had everything you could need. I wish my bathroom at home was like this. The beds were cozy and I wish I could have taken the beautiful yukata home with me. The lights are adjustable and create a very nice ambiance. I would highly recommend this hotel when staying in Hakone.

Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.