9.6
Exceptional
From 57 reviews
Cleanliness

10.0

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Hotel Zagakukan

Number of reviews per page
20
40
Top reviews
Jonny
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous accommodation in a beautiful area of Hakone, easy access to Hakone-Yumoto station for the bus and train services, and absolutely lovely staff. Room came with a private onsen bath and excellent amenities, highly recommended.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The quietness of the hotel was great! The private onsen was heaven!
Yumiko
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The parking is not within the property so you have to park your car in the parking lot which is 6-7 minutes walking distance from the property. Our room did not have a view from the window but it was nice. We would stay there again.
Jennie
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This is a luxury property close to the main shopping street and station. You do not have to book a room with private onsen there are several day use onsen in the area where you can book a private room. I would recommend this hotel for your stay in Hakone.
Shelby
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property was excellent! Our room was extremely nice, quiet and clean. The attached private onsen on the roof made for an incredible experience. Truly lovely area and I hope to stay again!
Jeremy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A beautiful traditional style (but modern) hotel close to the station at Yumoto in the heart of Hakone. Ideal base for exploring the mountains, spas and lakes around Mount Fuji.
Joy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We loved the room which was clean and spacious with great amenities, however there was a slight damp smell. The rooftop onset was amazing albeit rather hot so we had to keep adding cold water the entire time we were in it and only used it once for that reason. The property would be improved with an option for breakfast.
Michael
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Simply incredible cannot say how great this place was. Perfect hotel
Jyra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I love the private onsen connected to the hotel room. It really made for a romantic experience
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff were amazingly helpful and property was clean. Worth the price in my opinion.
Katelyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Our stay at Hotel Zagakukan was fantastic! The surrounding area is beautiful and close to the subway station and bus stops. Although the hotel is only rated a 2.5 star, this felt like a 5 star hotel with all the amenities provided and the quality of the room. The room was huge and super clean, and of course the best part was the private roof top onsen! Would definitely recommend this hotel to anyone taking a break from the bustling big cities.
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Verified traveler
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

This hotel stay was a dream. Such a comfortable bed, spa-like bathroom setup with hot spring water in the bath. There were comfortable yukatas, pajamas and slippers available for use. We can’t wait to come back!
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very convenient location in Hakone. We booked a room with the private onsen and it was so worth it. Would highly recommend to anyone who is looking to book a place to stay in Hakone that is also close and in walking distance from Hakone Yumoto Station.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This was a fabulous hotel. The bathrooms was incredible and had everything you could need. I wish my bathroom at home was like this. The beds were cozy and I wish I could have taken the beautiful yukata home with me. The lights are adjustable and create a very nice ambiance. I would highly recommend this hotel when staying in Hakone.
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Andrew J
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Beautiful property. Short, easy walk from the train station. Room was spacious and had excellent amenities.
Patricia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Nice room but hotel with no extra amenities like laundry; bathroom light is automatic and no way to disable overnight. When we checked in we were asked if we could be out of our room for three hours the next day for construction on our room starting at 1pm, at 8:45am someone tried to get in our room without knocking, luckily we had it locked. The bathroom and tub was very nice, only reason to book this hotel in my opinion.
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TONGFAN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Amazing
Verified traveler
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Wonderful place I enjoyed my stay
Young Bik
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

We really enjoyed the ambience of the hotel and the convenience
Christopher
10.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Beautiful Rooms, incredibly relaxing atmosphere.
Number of reviews per page
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40