Overall Ratings & Reviews Hotel Andante Rust

Excellent

Great place to stay. The lady on the desk was really lovely and helpful- I arrived much earlier than planned and was able to check into my room upon arrival even though check in hadn’t started. Room clean and comfortable- I had also been upgraded which was a great bonus. Only downside is the WiFi is very slow and my phone had no service. Yours may be different but do bare this in mind!

Great place for a family stay while playing at the parks!

Excellent location. Friendly and helpful staff. Breakfast well presented and fresh. Would highly recommend.

Dennis was so helpful and friendly! The room was excellent what a beautiful room! Definitely will come again!

The hotel is in a great location for visiting either Europa-Park or Rulantica. Restaurants are close by as well. Very friendly multi-lingual staff.

Location is great. Very modern hotel with a nice on site restaurant.

Car parking is unorganized and unclear

Stay was so so. The hotel was still under construction and the elevator was not finished so the attendants had to help us with the luggage. Our room had 2 beds but only one had sheets, we asked why at the reception and they first told us reservation was only for 2 persons. Then they told us our toddlers were supposed to sleep in our bed! They finally came and made the second bed after I insisted. Other than that the hotel is at the back of the park, so unless you have your own car, it’s really far from the entrance, walking distance from the grocery store.

Overall 3N stay was fantastic!!! My family enjoyed the suite, pool garden, and of course the service; Each and every staff is so friendly and assisting us with our queries. Thank you for making our stay so enjoyable! The hotel is a good walking distance to Europa Park with a wide ranges of food variations; Italian, German, Chinese+Sushi take aways. I will not hesitate to recommend anyone to stay here!!

Small hotel but very good location, close to europa park, very clean, nice pool with garden.

Pros: Huge, comfy beds. Big screen TV. Lots of outlets for charging. Free parking and super close distance to the 2 parks. Breakfast was delicious. Cons: Bathroom could use a good unclogging and scrubbing. Walls are pretty thin so you can pretty much hear every sound from the hallway and neighbors.

The stay was not relaxing at all due to the staff. I was constantly watched and would never stay there again.

The hotel is nice and the price is fair. I would suggest this hotel out of the others. They provide free breakfast and their bar is fairly priced.

The people at the restaurant are very very nice and helpful

My daughter and I really enjoyed our stay at Hotel Andante. After an extremely hot day spent at Europapark it was a welcome relief to have an air conditioned room and the pool to cook off in. The bed was the most comfortable hotel bed I've ever slept in! We enoyed 2 dinners and 2 breakfasts at the hotel. I would most definitely stay at this hotel again and would not hesitate to recommend it to any one.

Overall, the hotel is nice. Very friendly staff and clean rooms. However, there is a caveat to the clean rooms... they were not ready for our arrival an hour after check-in. It was only an additional 5 minutes, which was not a big deal--but they bleached the floors and did not dry them before we go to the room. Our son took off his shoes and ruined his brand new socks (purchased one day prior). In addition to this, we were charged an additional 20 Euro per night to have a child with us. This is not completely the fault of the hotel as the Hotels.com app did not make the booking properly. That said, 20 Euro per night is a bit extreme for a 7-year-old (this included breakfast). On top of the 15 Euro per night for the dog, the hotel ended up being a lot more expensive than we had anticipated. There were other options in the area that would have been less expensive, with larger rooms and still included breakfast. I would recommend this hotel as long as you get a good deal and make sure that you have booked the appropriate number of people prior to arrival. Don't use Hotels.com as they do not stand by their product if it makes an error.

The pool was very nice and the outdoor hangout area.

Beautiful big rooms, great breakfast - they even sanitized after almost every guest! Super nice staff! Will definitely stay there again!

Eigenlijk bijna alles was wel goed, het hotel had duidelijk te kampen met personeelsgebrek maar een paar medewerkers waren erg vriendelijk en deden echt hun best. Schoonmaakpersoneel had in mijn persoonlijke spullen gezeten en een paar keer niet schoongemaakt. Maar dat nam niet weg dat het over het algemeen een fijn hotel was.