9.0
Exceptional
From 143 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews The Mug House Inn & Restaurant

Number of reviews per page
20
40
Top reviews
Norman
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely place to stay with really pleasant staff who could not do more for you. The food was great and the cosy pub atmosphere made us feel very welcome. Even the dog was made a fuss of.
Sarah
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Couldn’t find my way to my room as all lights were turned off there’s no light switch as you come into your room either. In a good location however the rooms are old and dated and very basic.
Boyd
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Quaint wee hotel, great value food
Julia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Such a warm and friendly welcome for a solo traveler. Shown to my room which had great facilities if you require disabled facilities. Explained the key requirements for room access. The room was comfortable and extra heaters provided for a warm and cosy stay in such an old beautiful building. Unfortunately due to the current atmospherics of the weather conditions, provided limited viewing of TV for my stay. A well cooked full English breakfast in the cosy bar settings certainly helped me on my travels. A lovely little gem.
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Laura
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Lovely stay in Cottage 1. Room was spacious and had everything we needed.
Martin
icon-Business
Business
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

VERY disappointed firstly it states on the hotels.com site that there is onsite parking for £6.50 (NO ONSITE PARKING WHATSOEVER) Attic room was shocking TV wouldnt connect to any channels Bed was VERY low to the ground Pillows were as flat as a tod very cold in the room.....the window had been left open and it was minus 4 outside.....so i had to turn the radiator up to full and use a heater to warm the room however.....the young girl behind the bar was very helpful
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Colin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Expedia have it listed as check-in until 11pm but latest check-in is 9:30pm
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Thanks for your great friendly hospitality 🙏
Frances
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Quirky room, lovely friendly staff. Great location.
JANE
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

accomodation was ok but slightly upset when returning to my parked vehicle at 5.30am, to find it had been broken into along with another vehicle and tools stolen. slightly changed our thoughts on the area and surroundings of where this hotel is.
tom
icon-Business
Business
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Nice big rooms with character.
Cameron
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Incorrect postcode on system
Susan
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Our second stay at the Mug House. Location is fabulous right next to the river Severn. The in house restaurant is very good and there is also a pizza oven located in the beer garden for a less formal dining experience. Rooms are quaint rather than luxurious with period features, oak beams and fireplaces. Bed was very comfortable. We will no doubt be staying there again in the future.
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andrew
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great stay and helpful staff. Good food and beer
Garry
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Loved everything about the hotel - the only criticism was that the room smelt damp, especially the pillows
James
icon-Business
Business
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Fantastic hospitality, location, service and price! absolutely no complaints
Stuart
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Excellent standard of staff, made us feel very welcome
Jason
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The location was exceptional and stunning beauty
Jane
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

We received a very warm welcome from the friendly staff. The room was spacious and well-equipped, with a view of the river. We also enjoyed an excellent meal in the restaurant. This was a lovely place to stay, in a picturesque position by the River Severn.
garry
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Great location lovely food. Room comfortable and clean with refurbished shower room. The bed needs replacing as mattress comfort is non existent. I know it is a personal choice
Number of reviews per page
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