Overall Ratings & Reviews The Greenland's Inn

Great location for transport links and staff were fantastic.

The room was spacious. We could not get the tv or the internet to work, it was like we were too far away from the source. The people who checked us in left and the bar staff was all that was available after that. There was a gap where the two pieces of carpet met and I caught my foot and tripped, as did my husband later in night. The room was stuffy as we had to keep the window closed, being on the bottom floor. If we were not already awake the next morning and getting ready to start our day we would have been awoken by the clanking and clanging of the metal kegs being removed from the bar and more arriving. The hotel was a bit of a maze to find your room.

Excellent room, friendly staff and a superb location just opposite Longbridge station

The room was very clean and the staff were very friendly.

No remotes for TV. Internet connection very weak.

hotel room was too hot, our window opened to bins, they placed us in the room next to the fire exit in use for an 18th birthday party with rowdy guests stopping our children from sleeping despite knowing we were a family booking. I asked for another room immediately when checking in but none was available. Music was loud and guests were singing at the top of their voices in the corridor right outside our room. They were using the fire exit as their main entrance and exit. When I asked the manager for help at 10.30pm she then locked the fire door saying this might help, but we then had drunken guests banging against the door repeatedly confused as to why it was no longer opening. This totally ruined our weekend as none of us slept and my partner's back was sore from uncomfy beds. The manager wasn't on site when we checked out a day early, so I called that afternoon and she seemed understanding, asking us to request a refund via hotels.com however we have just been informed that they have actually rejected the refund saying they just don't offer refunds on non-cancellation bookings. This shocked us as we didn't simply choose to cancel ahead of time - it was so horrendous that we had to leave! I wouldn't want to damage a small business' reputation but we tried the proper channels just to be lied to and left out of pocket.

Clean convenient and friendly staff

Reception service is poor

Very disappointed with our

Amazing staff and a lovely clean and comfortable stay

Good room, clean and fit for purpose. Great location near train station. Did not sleep well at all the first evening due to incredibly loud function on site, doors from function room were propped open and unmanned, meaning we heard noise, shouting, swearing and running. Did not finish until 12.30. No one monitoring people using the fire doors right by our room which were also open and used as a cut through. Had been told event would be over by 11.30. Rude party goers.

Cleaner slamming doors, this was in afternoon, when needing rest after long drive. Still continued after complaint.

Smoking in the room

There was a wedding party going on with no pre warning about this the loud speakers and music could be heard all through the venue, despite me being in a room far away I was kept up till midnight by the loud speakers. Had I been given warning I would’ve booked somewhere quieter !!

Nice comfortable room, clean and tidy, nice and friendly atmosphere and service.

This place is an old former social club. The large entertainment room looks like it was converted into very small basic accommodation rooms. We switched rooms because the first one was not clean. There was damage and paint peeling off the walls. We were not informed about the large party in the function room which is next to the accommodation. There is no sound proofing and it was very loud in our room in the evening. At 10pm a locksmith was drilling next door. There was a lot of people smoking and talking outside the bedroom window and fire exit doors. This place is ideal for people who get drunk and need to sleep it off. It's not for people who have young children. The staff at the bar were friendly and helpful. The location was great and it was the main reason why we booked this place. We will not be going back.

was alright, get what you pay for

Great room - needed a hoover

Hotel was very clean with comfortable beds. Unfortunately we had no tv remote and just a small bin in the bathroom only. Also no glasses in the bathroom. Otherwise, a comfortable stay at a cheap price, with lovely staff.

Yer ok adequate