Overall Ratings & Reviews ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Such a quiet modern retreat , small in size maybe but it’s the perfect retreat with a heavenly view. The standard of staff and service is very high. Highly recommended

Great experience, outstanding staff.

A true 5 star! One of best hotel I stayed at.

Love everything about Aria!

Perfect

absolute perfection in every single way. Felt like we had the entire hotel to ourselves. Staff went above and beyond. The lake is incredible. Perfect temp for swimming and super clean. Must go boating! Food at all restaurants was magnificent.

Just fabulous. Highly recommend it

We’ve stayed in some beautiful places and Aria will not disappoint. The staff, however, is the real star of this show. From front staff to back of house they offer a true 5 star experience. After a whirlwind trip through the expected stops (Venice, Verona, Lake Como) we wanted something a bit more low key but with nice amenities. The VIP spa experience is worth the extra expense for a memorable afternoon and their tasting experience restaurant is as good (or better) than NYC. That they are an upscale boutique hotel as part of a larger hotel property provides large hotel amenities but exceptional quick service. Oh they even have Donkeys you can feed which was super cute.

A gem of a place. Little paradise on lake Lugano away from crowds but conveniently 15 minutes to Mennagio and 20 minutes to Lugano. Amazing, spacious, well appointed rooms, beautiful facilities, out of this world swimming pool and jacuzzi. But what makes this place truly unique is people. Martina, Michela, Matteo, Tecla, Serena you are amazing, warm, incredible people. Thank you for your top notch service, attention to detail, promptness, friendliness, kindness and AMAZING help. You truly made our visit special and we cannot thank you enough for everything you have done for us. I highly recommend this place to anyone traveling to Como and will definitely be back with my family. A true gem!

Wonderful staff and property! Everyone was so attentive and provided a great relaxing experience. If we’re in Lugano area in the future, we will book this hotel.

Spent 3 nights here with my wife. Attentive service, booked us restaurants both on site and off - which were all perfect & memorable. Everything exceeded expectatios here. + wow…. Beautiful lake.

This was the worst 5 star hotel I have ever seen. We stayed for 5 minutes and then decided to leave and book a different hotel. Avoid at all costs.

I had a wonderful experience at the Aria Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Incredible

This hotel was absolutely perfect in every single way.

Incredible place and incredible staff

Quite possibly one of the best stays I had in Italy. Booked the Penthouse and worth every penny. The staff made us feel very cared for during our visit. There’s a private tunnel to one of the restaurants that feels out of a movie. There’s a small town that’s worth visiting for some lunch and gelato, About a 20 min walk away. We asked the front desk what would be the best place for breakfast with a view of the lake and they replied, “Your room” and they weren’t kidding, The view from the patio was cinematic. Can’t wait to be back this Summer.

Una location FANTASTICA! Tutto è curato alla perfezione; le camere, l'arredo, la SPA con un'incredibile vista sul lago. Un luogo dove trascorrere momenti unici ed indimenticabili

Wow!!!! Just got back from a four night stay with the family and we can’t stop raving about the Aria. It’s just flawless and we are tough customers:-) The service is beyond top notch. They just thought of everything and nothing is an issue. All the team at the front desk were outstanding with dinner reservations and planning trips in the area. The SPA is a true highlight of the property, so many different Saunas, pools and even a snow shower. The only recommendation I have is to have at least one of the pools warmer. The suite was huge, we were welcomed with gin and tonics in the room with lots of chocolates, cookies and soft drinks included. Everything was refilled constantly. The view from the huge balcony is breathtaking. We spent hours on the stunning balcony, with the sound of waterfalls in the background. The breakfast was served in the room and had everything we had requested and so much more. Delicious From all our family we would like to thank you for an outstanding hospitality! We are planning our next trip over asap

Too many children that spoiled our dinners every night. Screaming up and down while we were eating dinner.