Beautiful property with excellent service

Everything was amazing. Staff was cooperative. View was fantastic. Rooms were clean. Restaurant was great. Very nice food. Only one draw back was Expedia did not mentioned in room description that there were 80 + steps to climb to go to family rooms. But staff helped us go up and down in golf cart which they said they do not do normally. I would come again for view and great service they provided. My therapeutical massage was cherry on top. Overall great experience. Relaxed and enjoyed this property.

This is a very average property, with a very nice view. The staff isn't very friendly from the minute we walked in the door. None of the amenities were open, or they were all booked. So if you want to eat dinner apparently you need to call weeks ahead. The breakfast is very average. It's like a selection of grocery store bought goods and and a couple of hot things. Also no cups, which apparently was a chore to be asked for one. But then the worst part, is that construction on the property apparently starts at 7:00 a.m. sharp. Nothing like waking up to an angle grinder cutting rebar. Would probably look fo stay somewhere more local next time.

The site is amazing, with the hotel's buildings scattered artfully across a number of terraces that traverse the steep hillside. Our room was spacious and comfortable and even had a lovely balcony facing the Douro. The big pool was gorgeous and a delight to swim in. Our only meals on site (two breakfasts and one dinner) were buffet-style--perfectly acceptable but nothing special.

Our stay at Vila Gale Douro Vineyards was absolutely wonderful. The views were breathtaking, the amenities were excellent, and the breakfast buffet offered a fantastic variety of options each morning. The room was comfortable, spacious, and perfect for our little family. Everything exceeded our expectations, and we truly enjoyed our time here. I highly recommend staying at Vila Gale if you’re visiting the Douro Valley, it was an unforgettable experience.

Great location and staff was very helpful.

Beautiful views, excellent wine tour and tasting. Front desk very helpful. I wish the workers building the spa would not start hammering at 7am

The property is located in the beautiful valley on top of the mountain. The drive up to the check in was a small , narrow , cobblestone driveway. Once arrived we quickly checked in and were escorted to show us where to park the car and where the breakfast location was. Luckily we were located on the 5 th floor terrace so we only had to take the suitcases down to terrace 5 from terrace 7 where we parked. The room was a perfect size with a beautiful view of the grape vine mountainside and the river. There was a fridge and big walk in shower. The breakfast was spectacular with fresh squeezed orange juice and a chef to make omelets or over easy eggs ! They had 2 places to get food but unfortunately when we checked in on night one there was no availability until 9 pm at main restaurant . The next night we had reservations at 8:30 pm and that was the earliest! Edjardo who checked us in recommended a restaurant downtown and helped us get a taxi there and a return taxi , which cost $100 euros! So when you book a room , make dinner reservations at the main dining for a spectacular view and great menu variety. There are a lot of stairs so check to see if someone can help with suitcases to get to your room. Also when you book, ask if someone can take u to their main dining restaurant yet or you will have to drive ,or walk up and down the cobblestone driveway. There are some lights ,

Tudo muito bom .apenas uma sugestão de ter online como fazer a reserva para a degustação de vinho. Comida e snacks excelente.

Personnel incroyable

Gorgeous view, excellent breakfast. Staff was friendly and property was unbelievable.

The property was beautiful! All the staff were very friendly and helpful! The included breakfast was very impressive! And of course the views were amazing! We would highly recommend this property !

Its up on a hillside as most in the valley, and there are a lot of steps, and you need a car to reach the restaurant. The restaurant marked the items that were glutenfree, etc, but had no ready solution for gluten and lactose free. Breakfast was fine. View superb!

Wonderful location and veiw

A beautiful view but not a great option if you have any kind of mobility issues. Be prepare to walk up and down multiple flights of stairs. No elevators anywhere. That qualification aside, a beautiful place .

The staff is super friendly and helpful, the view from the room is magnificent!

We enjoyed everything about Vila Gale. The one area which was a bit lacking was the buffet dinner. We would have probably enjoyed the A La Carte menu more. The stewed beef was not very tender and aside from the beef dish and the salmon in puff pastry, there wasn’t much other choice. My husband had the pasta which was good but again, the choices of vegetables, etc to add to the pasta were limited. Otherwise, we very much enjoyed our stay at Vila Gale and were very impressed with the view.

Beautiful hotel, accommodating staff, and incredible views! While we enjoyed the quiet and seclusion, it would have been helpful to have a car as there was no hotel provided transportation into any of the nearby towns.

Property is beautiful. They definitely embellish their amenities though. The food is buffet style with plenty of microwave style pizza and refrigerated fish nuggets. We left the property for food and wine options. The rooms are clean but small and decor resembles a 1970’s Burger King. It’s really a tale of two places… Not terrible, but would not return or recommend. Especially when every other Quinta has beautiful views as well.

Hideous man checked us in and complained the whole time about how he “hated” Lisbon. That was our next stop on our Portugal trip.