Besides the beautiful nature and the entire area, the staff was the other highlight. Everyone, and I mean everyone, was beyond friendly, polite, kind, accommodating. You have an amazing team there and we'll be back. Thank you so much.
Veronica
Leisure Family
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place.
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ali
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
good stay
Matias
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
Beautiful view of the lake. Friendly staff. Clean rooms. We will definitely go back.
Katharina
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Alles in Allem wunderbar.
Mitarbeiter waren alle sehr bemüht.
Wir würden wiederkommen.