9.2
Exceptional
From 56 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews The Silk House

Number of reviews per page
20
40
Top reviews
Russell
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very good room and very friendly staff. Ideal location. Parking on the road was straightforward.
Nigel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We only stayed one night so didn't use any of the facilities.
Wilson
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff was great & the room was nice, would stay here again
Tim
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Property equipped poorly. Rented a suite thinking it would be well appointed. Door know was falling off and shower and tub didn't work well at all. Shower head broken. Won't be back.
PAUL
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lovely hotel. Great room. Friendly staff. Good vibe.
Amy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Comfy bed, friendly staff, quite room. Only mirrow was in the bathroom. Shower not very powerful
Liane
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nick and Julie were very welcoming with lots of advice on where to eat and see. Would definately return. Very convenient location with easy walking access to town square and pubs.
Verified traveler
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The location of this hotel is fantastic for visiting the middle of the town. The staff members we met were lovely and help. The overall was however met down by a tired looking room. Despite the building being grade 2 listed some definite improvements could be made. In our room, for example, the shower holder was broken so we couldn't take a shower without holding the nozel. The towel radiator was stuck on so the bathroom was roasting. The sealing around the sink wasn't done with much care. The biggest issue however, was the bed. For some reason the mattress that was on the bed was bigger than the actual bed frame. This meant that the outside 6 inches of the bed on both sides were unusable as the mattress would bend as there was no support. I would stay here again, but not for the full price of the room. Overall a pleasant stay, the place just needs some tlc.
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Peter
8.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Made very welcome by Nick.
Richard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We wee in town for a wedding. The hosts were very helpful and friendly.
Sarah
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Great location for our stay, room clean and comfortable hosts were lovely
Jacqueline
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Helpful when I asked to change rooms from the noisey street-side room, still very warm on top floor. Disappointed in scratchy towels, telly with a line down it, was expecting much better for the price. Owner very friendly and chatty
Andrew
icon-Business
Business
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great place to stay ran by wonderful people.
Kenneth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Everything was excellent. Wished we had time to stay longer.
Andrew
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Easy access to town centre
Odile
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Nice welcome
Ian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We had just the one night at the Silk House - and what a great night it was. Nick the owner was the most convivial of hosts and we had a great night in the bar singing, dancing and generally making merry. The room itself was quirky and comfortable although a little too warm. (Couldn't really open the window as it was on a main road). But otherwise a great stay! Thank you Nick!
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Jane
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Lovely building in a great location. No parking but street parking around the corner. Lovely bathroom with a huge roll top bath but not enough hot water to enjoy it, a shower would be more practical.
Laura
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The family room was excellent, it had a separate area for the children to sleep so we were able to relax in the evening. The lady who greated us was so lovely, warm and helpful.
Gavin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Lovely hotel , great location, excellent hospitality, would definitely recommend.
Number of reviews per page
20
40