very bad, the first time regretting renting a hotel at traveloka, the view is okay, but the service is very bad, the cleanliness is also bad, and the security is also bad, the staff is very indifferent and doesn't care, they are also very unprofessional, in the room next to the bed I found a bare cable which I asked the staff they were not sure whether the cable was active or not, then I asked for a test pen they made many excuses in the end because they were afraid the staff took the initiative to cover it with yellow duct tape and the cover was also not very proper so it was still dangerous, I was afraid because I brought a small child, the cleanliness is also very bad, I just found out that if you book through the application there is no water heater facility or the water heater is deliberately turned off, the water makes you itchy, the mattress is hard like a rock, the point is this is my worst experience while using Traveloka.