7.6
Pleasant
From 104 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.4

Location

7.9

Service and Facilites

7.7

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Traveler Reviews OYO 90042 Emerald Towers

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40
Customer reviews
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Rizat A.
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4.8
/10
Reviewed 126 week(s) ago
Kamar ga sesuai foto, sofa kotor, tempat tidur spreinya kotor, pengap, pintu ke balkon AC ga ada gordennya, ada binatang kayak ulat kecil warna hitam. Ga jadi nginapnya, langsung check out nyari hotel lain. Ga rekomen 🙏.
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Aprilia
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9.4
/10
Reviewed 127 week(s) ago
Clean unit, strategic location.
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Aprilia
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9.4
/10
Reviewed 127 week(s) ago
The unit is clean, it's just that the towels are not clean, please improve again.
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Siti Nursaadah
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9.3
/10
Reviewed 128 week(s) ago
Sebelum check in sudah pesimis dan ga berharap banyak, karena 3x pakai OYO selalu dapet pengalaman buruk. Tapi di sini luar biasa. Staf yang ramah, security yang sangat cekatan, CS yang super duper baik. Dapat kamar juga yang gak lumayan. Sukses terus Emerald.
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Feronica P.
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8.5
/10
Reviewed 128 week(s) ago
Always a comfortable staycation here.
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Lilik N.
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6.0
/10
Reviewed 140 week(s) ago
No toiletries. The towels smell bad. Excess nice.
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2 people find it helpful
Zakaria
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4.8
/10
Reviewed 153 week(s) ago
When I came This hotel it never the like foto very dirty & bed, towels, bathroom everything is dirty. Look never touch long time the smell also bad.
1 people find it helpful
Ajijah
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8.8
/10
Reviewed 177 week(s) ago
For that price, it's pretty good 👍 everything is good, the room is clean only given a wifi pass, the sheets and pillowcases are a little dirty, the towels also have black spots but the rest is okay.
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3 people find it helpful
Kristianly A.
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9.7
/10
Reviewed 180 week(s) ago
It's good, it's comfortable, clean, nice, nice. The service is friendly and fast if you ask for something. The canteen is delicious, cheap and lively, the swimming pool is nice, cool, clean, fresh.
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7 people find it helpful
sridayanti yohan
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6.0
/10
Reviewed 180 week(s) ago
Surprised by the state of the room, very different from the photos, the room and bathroom were very dirty like they had never been cleaned.
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3 people find it helpful
Kristianly A.
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9.7
/10
Reviewed 186 week(s) ago
Very friendly and understood the room I wanted. Clean thanks 😍😘.
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5 people find it helpful
Egy E. R.
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9.7
/10
Reviewed 186 week(s) ago
It's worth it and it's really comfortable, seriously.
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2 people find it helpful
Fajriani Dwi Utami
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9.1
/10
Reviewed 190 week(s) ago
AC dingin, kulkas berfungsi dengan baik, hanya saluran TV tidak normal. Kondisi sprei, handuk, dan lain-lain. Lumayan bersih.
1 people find it helpful
Kristianly A.
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8.9
/10
Reviewed 194 week(s) ago
Friendly service is good, only when it arrives there is no water, there are wet and dirty towels in the cupboard 😂, maybe be more careful, the rest is ok.
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2 people find it helpful
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Risa M.
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8.4
/10
Reviewed 207 week(s) ago
Cuman tidak ada ada handuk sama sabun dan sampo,
1 people find it helpful
Kristianly A.
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6.3
/10
Reviewed 211 week(s) ago
Maaf tidak ada handuk selalu begitu, kotor tidak bersih, mau masuk sangat ribet dan lama duh makin lama makin kurang sebaik dulu
2 people find it helpful
Yunita S.
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6.0
/10
Reviewed 211 week(s) ago
tempat lumayan luas,,cuma bantal sprei slimutnya Bau banget , tidak ada handuk, tidak ada sabun sampo juga
3 people find it helpful
Syahruddin
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8.5
/10
Reviewed 213 week(s) ago
Emerald Tower bagus, nyaman, bersih, strategis. Pelayanan cukup bagus tinggal sedikit diperbaiki dari proses check in kadang rada lama. Tapi masih baik, terima kasih Emerald Tower terus sukses.
6 people find it helpful
Syahruddin
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8.5
/10
Reviewed 213 week(s) ago
Sangat menyenangkan,semua pelayanan cukup bagus,kamar nyaman,strategis,terima kasih Emerald Towers,semoga semakin maju.
1 people find it helpful
Syahruddin
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8.5
/10
Reviewed 213 week(s) ago
Saya menikmati menginap di Emerald Tower,hampir setiap minggu saya menginap,tempat strategis,nyaman,pelayanan bagus,ada peningkatan pelayanan semakin baik,terima kasih Emerald Tower,semoga lebih baik lagi dari segala hal yang membuat tamu menjadi lebih nyaman.
2 people find it helpful
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