8.7
Very Good
From 905 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.8

Service and Facilites

8.8

People often mention about The Zuri Baturaja
All
Variety (24)
Ambiance (23)
Bedroom (22)
Room Space (20)
Hotel Area (20)
Taste (20)
Bathroom (19)
Staff Friendliness (18)
Distance to City Center (17)
Wifi (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Zuri Baturaja

Number of reviews per page
20
40
Customer reviews
FEVI N. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The check-in and check-out process is safe, the service is friendly, the food is delicious, and the service is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear fevi n. D., We are pleased to hear that the check-in and check-out process was smooth, our team was friendly, and the food and service were overall satisfactory. Reviews like this are very important for us to maintain quality and improve our service. We look forward to your return visit in the future. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The food is delicious, the service is friendly, it's worth it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear F*I, We are delighted to hear that you enjoyed our food, experienced the friendliness of our team, and felt that your stay at The Zuri Baturaja was truly worth it. We hope we can continue to be your top choice when visiting Baturaja. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Good service, delicious food, worth it in short.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Dear F*I, We are very happy to hear that you were satisfied with our service, enjoyed the food we served, and felt that your stay at The Zuri Baturaja was truly worth it. Your review motivates us to continue providing the best. We look forward to welcoming you back again soon. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
F***I
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Good service. Friendly staff. Delicious food. Facilities as described. Hopefully, we'll get a discount next time.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Jul 2025
Dear F*I, We are very happy to know that you were satisfied with our friendly service, delicious food, and the facilities that met your expectations. We hope to provide you with a pleasant stay again on your next visit—and of course, we would be delighted if you get our special rate again! See you next time. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
F***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good service, nice place. Looking forward to more discounts.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jul 2025
Dear F*I, we are very pleased to hear that you are satisfied with our service and enjoyed the atmosphere at The Zuri Baturaja. Regarding your request for a discount, we greatly appreciate your enthusiasm. Look forward to our exciting promotions in the future — hopefully, we can provide you with a pleasant and more economical stay again. See you again at The Zuri Baturaja. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are friendly and very helpful, the rooms and environment are clean, making guests comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear a*a, We are very pleased to learn that the friendliness of our staff, the cleanliness of our rooms, and the comfort of our hotel environment provided a memorable stay. This review motivates our entire team to continue maintaining the best service standards for every guest. We look forward to welcoming you back to The Zuri Baturaja. Warm regards, Daryanto, General Manager
Translated by Google Icon
See original
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly in their service, the rooms and environment are clean and comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jul 2025
Dear a*a, We are very pleased to learn that the friendliness of our staff, the cleanliness of our rooms, and the comfort of our hotel environment provided a memorable stay. This review motivates our entire team to continue maintaining the best service standards for every guest. We look forward to welcoming you back to The Zuri Baturaja. Warm regards, Daryanto, General Manager
Translated by Google Icon
See original
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the facilities are good, the rooms are clean and comfortable.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear a*a, Thank you very much for your positive review! We're delighted to hear that you enjoyed the service of our staff, the facilities provided, and the cleanliness and comfort of your room. Reviews like these mean a lot to us. We look forward to welcoming you back on your next visit. Best regards, Daryanto, General Manager
Translated by Google Icon
See original
a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Hotel staff is very friendly, clean, comfortable, delicious food.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Jul 2025
Dear a*a, We are very pleased to know that the friendliness of our staff, the cleanliness, the comfort of the hotel, and our food provided a pleasant stay experience for you. Appreciation like this motivates us to continue to provide the best service at every opportunity. We look forward to welcoming you back to The Zuri Hotel Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, fast in service, the hotel is clean and comfortable, the food served is delicious and varied.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear a*a. Thank you for your positive review. We are very pleased to know that the friendliness of the staff, the speed of service, the cleanliness of the hotel, and the quality and variety of our food gave a good impression during your stay. Reviews like this are a great motivation for us to continue to provide the best service. We look forward to your return to The Zuri Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Profile Picture
Hengky T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Awesome, hopefully the service at The Zuri Baturaja Hotel will remain number 1
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2025
Dear Hengky T. Thank you very much for your appreciation: “Great, hopefully The Zuri Baturaja hotel service remains number 1.” 🤗. We are very happy to hear that you are satisfied and support our commitment to maintaining the quality of service. We look forward to welcoming you back on your next visit. Warm regards. Daryanto. General Manager
Translated by Google Icon
See original
A***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Good
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 May 2025
Dear A*A, Thank you for your short but enthusiastic review: "Great!" We greatly appreciate your appreciation, and are pleased to know that your experience with us left a positive impression. Hopefully we can continue to provide the best service in every next visit. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is clean, close to the city center, the service is also good. Highly recommended.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 May 2025
Dear M*a. Thank you for your positive review! We are very happy to hear that you are comfortable with the cleanliness of the hotel, the strategic location, and our services. Your recommendation means a lot to us and other potential guests. We look forward to welcoming you back to The Zuri Baturaja! 😊🙏. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
for check in the staff who serve are friendly but it takes a bit of time the check in process may be more than 10 minutes, just a suggestion if it feels long it would be better for guests to be invited to sit down. For the room is spacious, clean, but not soundproof. Same suggestion for food in the restaurant to always be monitored and immediately refilled if seen the stock served is running low, considering the price of the room is quite pricy compared to other hotels should also be supported by optimal service. Thank you, hopefully it can be fixed and accommodated suggestions from customers.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 May 2025
Dear Valued Guest. Thank you for choosing The Zuri Hotel Baturaja as your accommodation, and for taking the time to provide a very constructive review. First of all, we apologize for the inconvenience you experienced during the check-in process. Your feedback regarding the waiting time and guest comfort is greatly appreciated. We will immediately conduct an evaluation with the front office team to ensure that the check-in process can run more efficiently and guests are allowed to sit comfortably if there is a queue. We are pleased to hear that you felt comfortable with the size and cleanliness of the room, but we also noted complaints regarding the lack of soundproofing. This will be our concern for future improvements to improve the quality of our guests' rest. Regarding suggestions regarding restaurant service, especially in terms of food refills, we greatly appreciate it. Our F&B team will tighten monitoring so that the buffet is always available well, in line with guest expectations and the value we offer. Your feedback motivates us to continue to improve the quality of our hotel services and facilities. We look forward to welcoming you back with an even better stay experience in the future. Warm regards, Daryanto. General Manager. The Zuri Hotel Baturaja
Translated by Google Icon
See original
f***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
It's so great, I want to stay here again.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Apr 2025
Dear f*n, Thank you for your appreciation and positive spirit! We are very happy to hear that you are satisfied and want to stay again at The Zuri Hotel Baturaja. Comments like this are truly an encouragement for our entire team to continue providing the best service. We look forward to your next visit. If you have any special needs or requests during your stay, please do not hesitate to contact us. See you again at The Zuri Hotel Baturaja! Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Profile Picture
Novitasari
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Nice hospitality, we have wonderful and comfortable staycation during our Eid Mubarak. Thank you Zuri Hotel Baturaja
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Dear Novitasari, Thank you so much for your kind words! We are truly delighted to know that you had a wonderful and comfortable staycation with us during Eid Mubarak. It was our pleasure to serve you during such a special occasion, and we’re happy to hear that our hospitality made your stay memorable. Your appreciation means a lot to our entire team. We look forward to welcoming you back to The Zuri Baturaja on your next visit. Wishing you continued happiness and blessings! Warm regards, Daryanto General Manager
Profile Picture
Firmansyah
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Great, complete facilities. Clean room
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Apr 2025
Dear Friman S. Thank you for your brief but meaningful review. We are pleased to know that our facilities are complete and our rooms are clean and comfortable. Positive feedback like this is a great motivation for our team to continue to maintain the quality of service and facilities for guest satisfaction. We look forward to welcoming you back on the next occasion. Best regards, Daryanto. General Manager
Translated by Google Icon
See original
Veronica S. O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The hotel staff is friendly and the rooms are clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Apr 2025
Dear Veronica S.O., Thank you very much for your positive review. We are very happy to hear that you are satisfied with the friendliness of our staff and the cleanliness of the room. We always strive to provide the best experience for every guest who stays at The Zuri Hotel Baturaja. We look forward to welcoming you back on your next visit. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Very satisfying stay here, the room is comfortable. The food is also delicious.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Mar 2025
Dear R*n, We are glad to know that you felt comfortable with our room and enjoyed the food served. Guest satisfaction is our top priority, and we will continue to strive to provide the best service. We look forward to welcoming you back to The Zuri Baturaja for an equally pleasant stay. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Y***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
thank you for the Zuri Baturaja for the service during my and my family's stay, thank you to the staff named Mr. Rio for the service and friendliness to our family during our stay at the Zuri Baturaja thank you for the kitchen staff the food is delicious the menu for sahur is delivered on time, next time our family will return to stay at the Zuri Baturaja. thank you 🤗🤗
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Mar 2025
Dear Y*y, We are very pleased to know that you and your family felt comfortable during your stay at The Zuri Baturaja. We will convey your appreciation to Mr. Rio and the kitchen team for their excellent service. Guest satisfaction is our priority, and we are glad that the sahur menu and service met your expectations. We look forward to welcoming you and your family back to The Zuri Baturaja. Warm regards, Daryanto. General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40