Sunsetfalls Gardens and Resort

Explore Sunsetfalls Gardens and Resort
9.2
Exceptional
From 485 reviews
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Cleanliness

9.2

Room Comfort

9.3

Meal

9.0

Location

9.3

Service and Facilites

9.4

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Ambiance (86)
Staff Friendliness (85)
Family Friendly (75)
Taste (71)
Bedroom (70)
Hotel Area (70)
Room Space (63)
Surroundings (60)
Bathroom (60)
In-house Restaurant (57)
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Traveler Reviews Sunsetfalls Gardens and Resort

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40
Customer reviews
Perawati u.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The villa is okay, with a nice view. If you stay here, bring bug spray. The restaurant breakfast service was slow, even though there weren't many people, and the staff weren't very friendly. Breakfast was quickly cleaned up at 10:00. They knew breakfast was open until 10:00, but it was too rushed.
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Accommodation's Reply
04 Jul 2026
Dear Ms. Perawati, Warm greetings from Sunsetfalls Gardens & Resort. Thank you for taking the time to write a review and share your experience staying at Sunsetfalls Gardens & Resort. We are delighted to hear that you enjoyed our villas and the natural scenery we offer. We appreciate your valuable feedback regarding the insect sightings. As our resort is located in a mountainous area with a high degree of natural environment, occasional insect sightings are unavoidable. However, we regularly maintain pest control and maintenance of the resort grounds to ensure the comfort of all our guests. We apologize for your experience during breakfast. We are very sorry that the service in the restaurant was slow and unfriendly, and the cleaning process of the breakfast area before 10:00 AM made you feel rushed. This did not reflect the standard of service we strive to provide. We have forwarded this feedback to our Food and Beverage team for evaluation so that we can further improve the quality of our service. Thank you again for your compliments and feedback. Reviews like this are very important for our continuous improvement. We sincerely hope to welcome you back to Sunsetfalls Gardens & Resort again and provide you with an even better experience on your next visit. Sincerely, Adyka Putri, Rooms Division Manager
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S***y
icon-origin-TRAVELOKA
5.4
/10
Reviewed 1 week(s) ago
Please don't stay here for too long. Especially if the price is so high (high season). The pool water in my room was murky, and I had to use another villa to swim. Breakfast was terrible; the only thing I could eat was instant noodles. The rest was terrible. Fried rice, with large grains of salt. Even water and coffee had to wait a long time for refills, even though the breakfast wasn't busy at all. Even if I asked for instant noodles with eggs, they came out without eggs. None of the staff I encountered were friendly, especially when I complained or wanted to ask for something. The reality is that bad for a villa that costs 2.6-2.8 million per night. At breakfast, they were immediately told, "You'll get charged, you'll get charged, you'll get charged," and the person hadn't even calculated the bill properly. When I checked out, I was told, "You'll get charged, you'll get charged, the blankets were stained." (Two villas were charged for stains on the blankets.) So I felt like I was being ripped off. I stayed with my family in a total of 5 villas (7 rooms), and all the family members had the same comments. What about the management? Guests have paid, but they're given a room with a bathroom door that won't close, a murky pool, and a terrible breakfast. They charge for a stained blanket, even though the stain is unknown. And it should be your responsibility to clean it.
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, everything was okay... only one thing was lacking for us who stayed more than 1 night: the breakfast menu had few variations... that's all.
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1 people find it helpful
Accommodation's Reply
04 Jul 2026
Dear Valued Guest, Warmest greetings from Sunsetfalls Gardens & Resort Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to know that, overall, you had an enjoyable experience at our resort. We also sincerely appreciate your constructive comment regarding the breakfast menu. Your suggestion for greater variety, especially for guests staying multiple nights, is valuable and has been shared with our culinary team for consideration as we continuously strive to enhance our guests' dining experience. Thank you once again for your thoughtful review. We truly appreciate your support and hope to have the pleasure of welcoming you back for another relaxing stay in the near future. best regards, Adyka Putri K Room Division Manager
FARISI G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Having an excellent stay here after a long journey from Dieng. Sunsetfalls gives us a refreshing experience. A very clean room, nice water for bathing, comfy bed. The best thing here is the kindness of their staff during our stay. Some aspects to improve are during our checkout we experienced some disturbance from flies (never know where they come from). Also, they have potential to improve the mini zoo. Will come back again on our next trip. Thanks.
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2 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Farisi G , Warmest greetings from Sunsetfalls Gardens & Resort Thank you for taking the time to share your experience with us. We are delighted to know that Sunsetfalls Gardens & Resort provided a refreshing stop after your long journey from Dieng. It is wonderful to hear that you enjoyed the cleanliness of the room, the comfort of the bed, the quality of our facilities, and most importantly, the kindness and hospitality of our team members. Your kind words will certainly be shared with the entire staff as encouragement to continue delivering memorable experiences for our guests. We also sincerely appreciate your constructive feedback regarding the disturbance from flies during check-out and your suggestion for improving our mini zoo. Please accept our apologies for the inconvenience you encountered. Your comments have been noted and will be reviewed carefully as part of our ongoing efforts to enhance both our facilities and overall guest experience. Thank you once again for choosing Sunsetfalls Gardens & Resort. We are truly grateful for your support and look forward to welcoming you back on your next trip for an even more enjoyable stay. best regards, Adyka Putri K Room Division Manager
Andi K. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Our 3-day, 2-night stay at Sunset Falls was truly delightful. We stayed in an intimate and executive room, both of which were incredibly cozy. The service was excellent, the breakfast delicious, and there were plenty of photo spots nearby, and it was close to Telomoyo. They offered us a morning walk, and we even gave us snacks upon check-out. If I were invited back, I'd definitely come back!
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Andy, Warm regards from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort for your 3-day, 2-night stay. We are delighted to hear that you enjoyed the comfort of our Intimate and Executive rooms, the service from our team, the breakfast, and the various photo opportunities around the resort. We are also pleased that the morning walk and complimentary snacks upon check-out added to your positive experience during your stay with us. Our location near Telomoyo, one of the attractions we hope will enhance your vacation experience, is a great inspiration to our entire team for continuing to provide the best service. We hope to welcome you back to Sunsetfalls Gardens & Resort again and create even more memorable experiences on your next visit. Sincerely, Adyka Putri, Rooms Division Manager
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Andi K. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Our 3D2N stay at Sunsetfalls was a truly delightful experience. We stayed in an Intimate and Executive room, both of which were truly cozy. The service was excellent, and the breakfast was delicious. There are plenty of photo spots, and it's close to Telomoyo. They offered us a morning walk, and we even got some snacks at checkout. If I were invited back, I'd definitely come back here again. 😁
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Andy, Warm regards from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience at Sunsetfalls Gardens & Resort. We are delighted to hear that your 3-day, 2-night stay with us was very enjoyable. We are glad you felt comfortable in our Intimate and Executive rooms, enjoyed breakfast, and felt the warm welcome from our entire team. We are also pleased to hear that our facilities and activities, such as morning walks, beautiful photo spots, and complimentary snacks upon check-out, contributed to your memorable stay. Our location near Telomoyo, one of the attractions we hope will enhance your vacation experience, is a great asset. Thank you for your appreciation and trust in Sunsetfalls Gardens & Resort. Your positive review motivates us to continue providing the best service. We hope to welcome you back again and create an even more special experience on your next visit. Sincerely, Adyka Putri, Rooms Division Manager
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Nimas D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The resort is beautiful, cool, the hospitality is great, and there are lots of compliments... Thank you very much Sunsetfalls, I will definitely be back ❤️
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Mr. Nimas Dhi, Sincerely yours from Sunsetfalls Gardens & Resort. Thank you for your warm and heartfelt review. We are delighted to hear that you enjoyed the resort's beautiful surroundings, the cool weather, the service we provided, and the amenities we made to enhance your stay. Your appreciation and trust motivate our entire team to strive to provide the best possible experience for every guest visiting Sunsetfalls Gardens & Resort. We hope to welcome you back in the future and create more memorable moments together. Sincerely, Adika Putri, Rooms Division Manager
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Jack H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly staff, lots of facilities such as parting gifts, mobile herbal medicine, breakfast, etc.
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1 people find it helpful
Accommodation's Reply
24 Jun 2026
Dear Mr. Jack H, Sincerely yours from Sunset Falls Gardens & Resort. Thank you for choosing Sunset Falls Gardens & Resort and for taking the time to share your experience. We are delighted to hear that you appreciated our friendly service and the complimentary amenities and experiences we offered, from farewell gifts and complimentary herbal drinks to the breakfast you could enjoy throughout your stay. We believe these little things make your holiday experience more memorable and enjoyable. Your compliments motivate our entire team to strive for the best possible service for every guest visiting Sunset Falls Gardens & Resort. We look forward to welcoming you back and providing you with an even more exceptional stay in the future. Sincerely, Adika Putri K, Rooms Division Manager
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ridho w. p.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Friendly staff.. nice view.. Just hope the breakfast menu variety can be improved.. Overall, Sunset Fall is quite satisfying, keep it up.. Next trip, Sunset Fall might be an option if you go to Copenhagen.
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1 people find it helpful
Accommodation's Reply
19 Jun 2026
Dear Mr. Ridho W. P, Sincerely yours from Sunsetfalls Gardens & Resort. Thank you for choosing Sunsetfalls Gardens & Resort and for taking the time to share your experience. We are delighted to hear that you appreciated the friendliness of our staff and the beautiful views we offer. Such positive reviews encourage our entire team to strive to provide the best service to all our guests. Thank you also for your feedback regarding the various breakfast menu items. We greatly appreciate your suggestion and will take it into consideration to improve the quality and guest experience in the future. We greatly appreciate your support and hope to welcome you back to Sunsetfalls Gardens & Resort again for an even more memorable stay. Sincerely, Adyka Putri, Rooms Division Manager
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Sandra A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Favorite place for a staycation! Keep up the good work, Sunsetfalls!
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1 people find it helpful
Accommodation's Reply
20 Jun 2026
Dear Ms. Sandra A., Sincerely yours, Sunset Falls Gardens & Resort. Thank you for choosing Sunset Falls Gardens & Resort as your preferred vacation spot and for taking the time to share your wonderful experience. We are delighted to hear that you enjoyed your stay with us. Your support and appreciation motivate our entire team to strive for the best service and experience for all our guests. We look forward to welcoming you back to Sunset Falls Gardens & Resort for another memorable experience. Sincerely, Adika Putri, Rooms Division Manager
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Linda K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good, pleasant experience.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Linda, Sincerely yours from Sunsetfalls Gardens & Resort. Thank you for taking the time to write a review and share your experience with us. We are delighted to hear that you had a wonderful time at our resort. Guest satisfaction and comfort are always our top priority, so such compliments motivate our entire team to continue striving for the best service. We hope to welcome you back on your next visit and create even more memorable experiences. Sincerely, Adika Putri, Rooms Division Manager
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's perfect for a honeymoon here, beautiful, cool, worth it for what you get, definitely recommended.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Valued Guest, Warm regards from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to hear that the resort's beautiful and relaxing atmosphere provided a memorable experience, especially for your honeymoon. Your positive review and feedback are a great encouragement to our entire team. We hope to welcome you and your partner back again in the future to create more wonderful memories together. Sincerely, Adika Putri, Rooms Division Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Staff hotel friendly, good scenery around hotel area. There is a small zoo for children to see animals. Good food in the house restaurant. And after check-out, we got some souvenirs to bring home.
1 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Warm regards from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to hear that our team was helpful and provided a friendly experience throughout your stay. We greatly appreciate your positive review and for recommending us to your friends and family. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Sincerely, Adika Putri, Rooms Division Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The service was very helpful and friendly. I'll definitely stay here again and recommend it to my friends for their staycation.
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2 people find it helpful
Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Warm regards from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted to hear that our team was helpful and provided a friendly experience throughout your stay. We greatly appreciate your positive review and for recommending us to your friends and family. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Sincerely, Adika Putri, Rooms Division Manager
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Iwan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The best resort in Kopeng. The resort atmosphere is homey, clean & privacy is maintained. My wife and I enjoyed it very much, even from check-in to check-out we only stayed in the room or walked around the resort. This is something we rarely do, because usually we always go out to nearby tourist destinations. Next time we are in Magelang, we will visit again.
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Accommodation's Reply
01 Jun 2026
Dear Bapak Iwan S Warmest greetings from Sunsetfalls Gardens & Resort Thank you for choosing our resort for your leisure getaway and for sharing such a wonderful review, Bapak Iwan. We are truly delighted to know that you and your wife enjoyed the homey atmosphere, cleanliness, privacy, and peaceful surroundings during your stay. It means a lot to us that you felt comfortable enough to simply relax in the room and enjoy walking around the resort, creating a memorable and restful experience together. Your kind words are a great motivation for our entire team to continue delivering heartfelt hospitality. We sincerely look forward to welcoming you back on your next visit to Magelang for another relaxing and memorable stay with us. best regards, Adyka Putri K Room Division Manager
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Amirul D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Recommended: Stay here for 2 days, great service, delicious food, and try their ATV and photography services. The pool and hangar are functional, and you can get fruit, juice, and chips. The bathroom amenities are also complete. It's a must-visit every year!
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Accommodation's Reply
28 May 2026
Dear Mr. Amirul Dhi, Sincerely yours from Sunsetfalls Gardens & Resort. Thank you for taking the time to share your experience with us. We are delighted that you enjoyed our service, food, heated private pool, memorable ATV experience, and photography services. We are also pleased that the complimentary amenities such as fruit, healthy juice, snacks, and toiletries enhanced your comfort during your stay. Your positive review is a great inspiration to our entire team to continue providing the best service. We are delighted to learn that you plan to return for an annual stay. We look forward to welcoming you again next time for an even more memorable experience with your family or loved ones. Sincerely, Adika Putri, Rooms Division Manager
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Yosa B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
This was my second time... wanted to stay there again because I really do miss the cool weather, good services, they really pay attention to customers and the morning ambiance. It's worth a short weekend getaway... I'm gonna go and try a third time for sure... Hopefully, they'll add a variety of breakfast menus in the future.
1 people find it helpful
Accommodation's Reply
01 Jun 2026
Dear Ibu Yosa B Warmest greetings from Sunsetfalls Gardens & Resort Thank you for returning to stay with us once again, Ibu Yosa. We are truly honored to know that your second visit was just as enjoyable and that the cool weather, peaceful morning ambience, and attentive service made your weekend getaway memorable. Your continued trust means a lot to us, and we are delighted to hear that you are already planning your third visit. It is always rewarding to know our guests feel comfortable and well cared for during their stay. We also sincerely appreciate your valuable feedback regarding the breakfast variety. Please rest assured that your suggestion has been noted and will be shared with our culinary team for future improvement. We look forward to welcoming you back again soon for another relaxing and refreshing escape with us. best regards, Adyka Putri K Room Division Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable place, friendly service, in short very satisfying.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guest, Warm greetings from Sunste Falls Gardens & Resort. Thank you for your review and your trust in us. We are delighted to hear that you felt comfortable during your stay and enjoyed the friendly service from our entire team. Guest satisfaction is our top priority, so positive reviews like this are a source of pride and motivate us to continue providing the best possible experience for all our guests. We hope that the comfortable atmosphere and the service we provided will be the reason for you to return and enjoy more memorable moments with us in the future. We look forward to welcoming you back and hope your next stay will be even more enjoyable and memorable. Sincerely, Adika Putrito, Rooms Division Manager
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It was nice to stay here, maybe I will stay here again with my family.
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1 people find it helpful
Accommodation's Reply
21 May 2026
Dear Valued Guest, Sunsetfalls Gardens & Resort is pleased to inform you that we thank you for choosing our hotel for your business trip. We are delighted to hear that you enjoyed your stay with us, and we are pleased to learn that you plan to return with your family in the future. We look forward to welcoming you back again to provide you with an even more comfortable and memorable stay. Sincerely, Adika Putri, Rooms Division Manager
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A truly worthwhile staycation experience here! The villa is clean, aesthetic, and has a private pool with real warm water. I'll definitely be back. The view from the front of the room is beautiful, and the car access is very easy, especially from Magelang city, as the route isn't too extreme. The staff are friendly, very helpful, and they even brought sandwiches and mineral water when I got home! Oh yeah, the breakfast was delicious! Ahh, the sunset falls are the best 😭✨
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Accommodation's Reply
20 May 2026
Dear Valued Guest, Warm regards from Sunsetfalls Gardens & Resort. Thank you so much for your kind and heartfelt review of your stay at Sunsetfalls. We are delighted to hear that you enjoyed the comfort of your villa, the cleanliness, the heated private pool, and the beautiful views from your room. We especially appreciate your compliments on the convenient location, the delicious breakfast, and the service from all our staff. Knowing that even small actions from our team can make your stay even more enjoyable is truly a joy for us. Positive reviews like these are a great inspiration for our entire team to provide the best service and create a friendly and memorable stay experience for all our guests. We hope to welcome you back to Sunsetfalls Gardens & Resort on your next visit. Sincerely, Adika Putri, Rooms Division Manager
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Number of reviews per page
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