8.4
Very Good
From 465 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.6

Service and Facilites

8.5

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Staff Friendliness (16)
Ambiance (15)
Bedroom (15)
Distance to City Center (14)
Accessibility (13)
Wifi (11)
Soundproof (10)
Bathroom (10)
Hotel Area (10)
Room Space (9)
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Traveler Reviews Nava One

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40
Customer reviews
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dewi a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Clean room, friendly service, cool room design
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Verified Traveler
icon-Leisure
Leisure
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5.4
/10
Reviewed 2 week(s) ago
The room was very very dark, the towels were very inadequate, like rags for a hotel at that price, they should be better, very disappointing!!
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Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel staff was very helpful, the rooms were aesthetically pleasing. The location was good. The towels were fragrant but dull, in need of rejuvenation. The mattress was also very uncomfortable, with the springs coming out. Facilities and cleanliness needed to be improved.
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H***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The staff is very friendly, the room atmosphere is also nice, the TV is already a smart TV.
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A***f
icon-origin-TRAVELOKA
8.0
/10
Reviewed 26 week(s) ago
The location is near with the venue. industrial art deco concept and unfortunately quite small ya. Need to deposit 100K.
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Accommodation's Reply
25 Jul 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and for sharing your experience with us. We look forward to your next visit. Best regards, Nava One Hotel Management.
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Farras A. R.
icon-Business
Business
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8.5
/10
Reviewed 26 week(s) ago
Improve and continue. It's good.
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and for sharing your experience with us. We look forward to your next visit. Best regards, Nava One Hotel Management.
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C***R
icon-origin-TRAVELOKA
6.0
/10
Reviewed 32 week(s) ago
The first room was leaking water from the upper floor. Finally moved rooms but got a clogged bathroom and the clogged marks from the previous occupants were still there. Very dirty. The theme is unfinished industrial, it used to be good when I came here in 2023. But now because of the vibes like that, it's not maintained
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Nava One Hotel Management.
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A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.8
/10
Reviewed 32 week(s) ago
We booked for 4 days, 3 nights. The location is nice but the room is terrible. Saying that they are fully booked, we were placed in a room with foul odor in a bathroom. The air escapes from the bathroom made us unable to sleep that we decided to move to another hotel. Tha management should pay attention to the sewer maintenance and also since guests are looking for good night sleep, to make sure their mattress is a good quality one. Not recommended..
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3 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.8
/10
Reviewed 32 week(s) ago
the location is good. the design is good. minimalist, modern, simple. got a balcony. the bathroom is also comfortable. but 2 things are the most disturbing. the cleanliness of the room and the noise when sleeping. on the floor of the room there is a lot of sand/dust. the sheets are also grayish white. even the blanket has a small hole. the bathroom has a large hole for ventilation. but that makes the noise of the street enter the room. the windows are also very large. with iron frame material, so the outside sound is very noisy. the room door is also a sliding door that has no soundproof mechanism. automatically the sound of the highway comes in. these sounds really interfere with the quality of sleep. the purpose of staying is to rest. but in the end can't rest 100%. the sound of the exhaust and the highway really comes in and is surprising when sleeping. 1000% must be fixed
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1 people find it helpful
Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
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Defie S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
Kamar & bathroom nya bersih dan wangi, space nya agak kecil bagi saya yg solo traveler. sayangnya tdk soundproof suara kendaraan dari luar terdengar sekali, suara room to room sangat terdengar. fast respond staff ( makasih ya mas yg jaga malam pada tgl 17 May jam 2:22 dini hari ).
2 people find it helpful
Accommodation's Reply
23 May 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your accommodation and we apologize for any inconvenience you may have experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our service in the future. We look forward to your next visit and thank you for your review. Best regards, Management of Nava One Hotel.
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t***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
The location is quite strategic and the exterior of the building looks okay. However, the interior feels a bit dark—maybe it was intentionally made for aesthetics, but it actually feels a bit creepy. The cleanliness could also be improved, as I found a dusty mattress upon check-in.
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Accommodation's Reply
14 May 2025
Dear Guest, Warm greetings from Nava One Hotel. Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and we apologize for the inconvenience you experienced during your stay at Nava One Hotel. We realize that this is not what you expected and your review is very helpful for us to improve our services in the future. We look forward to your next visit and thank you for your review. Best regards, Management Nava One Hotel."
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r***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 40 week(s) ago
quite comfortable and strategic location
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1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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R***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
It was a very comfortable experience staying here, the service was very good, the cleanliness was very good, it was definitely worth it.
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1 people find it helpful
Accommodation's Reply
16 Mar 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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f***r
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
Maintain the comfort and service, thank you for the good service.
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1 people find it helpful
Accommodation's Reply
16 Mar 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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i***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 48 week(s) ago
The hotel design is nice and the view is ok. 👍👍👍👍
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 50 week(s) ago
The hotel is not far from the city center.. the hotel is comfortable.. the hotel is nice.. the AC is cold + the water is warm👍🏻
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Accommodation's Reply
01 Feb 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 52 week(s) ago
The room is cute, the room is clean Only the towels are a bit smelly, well, that's how laundry smells haha It's also strange, the hotel rate is around 300, the room key is not the tapdoor one..but a regular room key. The receptionist is friendly, the smoking area on the 1st floor is cute, the place is quiet..although you can still hear the sound of vehicles from outside..but overall okay
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1 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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H***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
The place is comfortable, quiet, and close to anywhere you want to go. The staff are all friendly. It's worth the price, highly recommended. Thank you.
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2 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Comfortable quiet hotel in the city center, close to everything
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2 people find it helpful
Accommodation's Reply
17 Dec 2024
Dear Guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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Gunawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
The atmosphere is cool and comfortable. Nice
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1 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear guest, Warm greetings from Nava One Hotel. Thank you for choosing us as your destination for your stay and sharing your experience during your stay at our hotel. We look forward to your next visit. Best regards, Management of Nava One Hotel.
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Number of reviews per page
20
40