Thank you for visiting, 1) for the check-in process, guests are required to provide guest identification, valid at check-out for returning identity. 2) OK, regarding this matter, we will review the relevant staff on duty at that time.

1) After informing us, we immediately replaced the towels with new ones. And we immediately follow up with the Laundry 2) The AC is cold and the number of mattresses is sufficient for the normal capacity of the number of guests staying, if it is more than the capacity/number of guests, we recommend renting an additional unit. Please make sure that when booking there are facility details attached to Traveloka. Thank you in advance for visiting.