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Traveler Reviews Hotel Bintang Mulia
Number of reviews per page
20
20
40
40
Customer reviews
N***y
10.0
/10
Reviewed 5 week(s) ago
Overall everything is great, just a suggestion, the toilet needs to be fixed, the flush is acting up..
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1 people find it helpful
Accommodation's Reply
08 May 2026
Thank you for staying at Bintang Mulia Hotel. Your feedback is our top priority.
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Verified Traveler
Leisure
9.4
/10
Reviewed 11 week(s) ago
A very friendly and helpful welcome and during my stay. I was allowed to store my bicycle inside in a safe space, thank you for that. The room was spacious and equipped with all amenities. The shower had good water pressure and hot water morning and evening. Wi-Fi works well. A good and extensive breakfast. If I am ever in the area again I will definitely stay at this hotel.
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Accommodation's Reply
08 May 2026
Thanks you sir for you input,we look forward to your next arrival.Warm greetings from the HOTEL BINTANG MULIA .
M***i
10.0
/10
Reviewed 16 week(s) ago
Friendly hotel staff
Delicious food
Good facilities
Pretty good hotel
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Accommodation's Reply
08 May 2026
Thank you for your feedback. We hope to welcome you again next time.
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RS
ROLINDO S.
10.0
/10
Reviewed 24 week(s) ago
The room was clean, the service was good, and most wow, the internet connection was incredibly fast for a suburban hotel.
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Accommodation's Reply
08 May 2026
Thank you for your feedback. We hope to welcome you again in the future.
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A***I
Transit
9.7
/10
Reviewed 38 week(s) ago
The hotel staff were friendly and took us to our room, but the wifi was not satisfactory and was not provided unless requested.
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1 people find it helpful
Accommodation's Reply
08 May 2026
We apologize for any inconvenience caused. We will improve this in the future.
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s
suliarni
7.0
/10
Reviewed 44 week(s) ago
The room is spacious, but the bed is very uncomfortable to sleep on. The AC is not cold at all, and if you want to call the hotel staff, the phone also can't be used. The bathroom sink drain is leaking, so if you use it, it leaks onto the floor
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Sorry for the inconvenience, Mrs. Suliarni. Thank you for your comment, this is our priority, hopefully this will not happen again to you in the future.
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A***l
8.5
/10
Reviewed 62 week(s) ago
Good stay. Good wifi. Good breakfast
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Accommodation's Reply
05 Mar 2025
Thank you very much for your input, sir/madam, we look forward to your next arrival.
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H***h
Transit
8.9
/10
Reviewed 73 week(s) ago
The deluxe room is spacious and quite clean. There is a water heater in the bathroom and a kettle. The parking lot is also large. The refrigerator in the room was broken, but was quickly replaced. The sink pipe was leaking. Breakfast at 7:14.
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1 people find it helpful
Accommodation's Reply
18 Dec 2024
Thank you sir/madam for your input so that in the future we can do better, guest comfort is our hotel's priority.
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C***i
Business
10.0
/10
Reviewed 94 week(s) ago
Great, the food is delicious and clean.
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R***e
8.7
/10
Reviewed 113 week(s) ago
The bathroom door was difficult to lock, the towels smelled musty.
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4 people find it helpful
MF
M Fadli h.
6.0
/10
Reviewed 135 week(s) ago
Old hotel. Already old. Should be rehabbed.
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2 people find it helpful
RR
Roni R.
4.8
/10
Reviewed 180 week(s) ago
We paid 450,000 breakfast, didn't have breakfast, the room smell wasn't good, the rating was bad.
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4 people find it helpful
riantri b.
8.5
/10
Reviewed 184 week(s) ago
Sarapan tidak memadai. Banyak tikus berkeliaran di plafon.
1 people find it helpful
Accommodation's Reply
11 Nov 2022
We, from Bintang Mulia Hotel, apologize profusely for the inconvenience to you. Thank you for staying at our hotel, in the future we will fix everything.
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bj
bambang j. s.
6.3
/10
Reviewed 215 week(s) ago
The room booked does not match the one available. Order 1 single single bed room, there is 1 king size single bed room. Wifi is off. There is no bath soap & shampoo, only hand washing soap.