8.5
Very Good
From 626 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.5
People often mention about Front One Hotel Gresik
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Staff Friendliness (28)
Distance to City Center (23)
Accessibility (22)
Room Space (22)
Surroundings (20)
Bedroom (20)
Bathroom (19)
Check-in/out Time (18)
Ambiance (18)
Hotel Area (17)
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Traveler Reviews Front One Hotel Gresik
Number of reviews per page
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40
Customer reviews
M***a
8.2
/10
Reviewed 1 week(s) ago
Very comfortable, friendly service, very strategic location close to everywhere, spacious and clean rooms, and can be upgraded to deluxe for free 😊
Must try a staycation here
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Accommodation's Reply
12 Jun 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik.
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N***a
Business
8.8
/10
Reviewed 1 week(s) ago
Quite nice for the hotel. Strategic too
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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Y***a
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel is close to my office, the hotel is clean and the staff is friendly, safe for women who will stay alone, next to the hotel there is delicious chicken satay.
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Accommodation's Reply
07 Jun 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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NF
Nur F.
Business
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly at check in and check out, served in a friendly manner, the atmosphere is calm, the environment is clean, the location is strategic on the edge of the highway, and of course the price is affordable👍😁
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Accommodation's Reply
28 May 2025
Dear Mr. Nur F. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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AE
Andriyani E. S.
Business
8.2
/10
Reviewed 4 week(s) ago
All hotel staff are friendly and helpful
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Accommodation's Reply
22 May 2025
Dear Mrs. Andriyani ES. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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S***i
9.4
/10
Reviewed 5 week(s) ago
Overall, everything is OK, and in line with the budget. Thank you.
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Accommodation's Reply
14 May 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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W***h
8.8
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, there are many places to eat around the hotel, the rooms are also spacious and comfortable especially for praying. However, the windows cannot be opened so there is less sunlight in the morning or afternoon.
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Accommodation's Reply
16 May 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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B***r
8.2
/10
Reviewed 8 week(s) ago
Affordable hotel in Gresik city, cleanliness and service are appropriate, the room is wide not too narrow, continues to be improved.
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Accommodation's Reply
24 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik.
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I***m
10.0
/10
Reviewed 8 week(s) ago
The hotel location is very strategic from the city center
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Accommodation's Reply
23 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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Lidya S.
Business
9.1
/10
Reviewed 8 week(s) ago
The room is very clean and okay for a budget hotel, the location is really good, just a short walk and you can go on a culinary tour at the night market. The only minus is that I happened to get a slightly broken shower, but because I only stayed for 1 night, it didn't matter. The rest is all very okay. Thx you
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Accommodation's Reply
23 Apr 2025
Dear Mrs. Lidya S. A warm greeting from Front One Hotel Gresik. Thank you for choosing to stay at Front One Hotel Gresik and taking the time to share your experience with Front One Hotel Gresik. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Front One Hotel and providing a much more satisfying experience. Best regards, General Manager. Front One Hotel Gresik.
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N***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
I am satisfied with the service during my time using the FO hotel facilities and I have stayed there 3 times.
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Accommodation's Reply
23 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik.
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R***o
Leisure
10.0
/10
Reviewed 10 week(s) ago
Friendly hotel staff, strategic location, delicious breakfast
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Accommodation's Reply
10 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely. General Manager. Front One Hotel Gresik
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M***d
8.5
/10
Reviewed 11 week(s) ago
Friendly staff, asked to change rooms because the AC was problematic, they immediately found a room. Only toiletries, toothbrush, got 1, even though there were 2 adults staying, tea and coffee only got 1.
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for choosing to stay at Front One Hotel Gresik and taking the time to share your experience with Front One Hotel Gresik. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Front One Hotel and providing a much more satisfying experience. Best regards, General Manager. Front One Hotel Gresik.
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A***s
Transit
8.8
/10
Reviewed 11 week(s) ago
I forgot to take a picture of the room.
because I was focusing on the kids.
overall good.
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Accommodation's Reply
06 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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F***r
Transit
8.8
/10
Reviewed 11 week(s) ago
a bit unhappy with the room provided, I ordered a deluxe room, they gave me a deluxe twin
all aspects are quite good
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Accommodation's Reply
07 Apr 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for choosing to stay at Front One Hotel Gresik and taking the time to share your experience with Front One Hotel Gresik. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Front One Hotel and providing a much more satisfying experience. Best regards, General Manager. Front One Hotel Gresik.
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H***t
Business
9.4
/10
Reviewed 12 week(s) ago
A pleasant place to stop by for business purposes, easy to request a change from 1 bed to 2 beds. And free of charge.
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Accommodation's Reply
31 Mar 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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A***a
8.5
/10
Reviewed 19 week(s) ago
You can try it when staying in Gresik. Close to the city and others. It's really great. Friendly staff and others
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Accommodation's Reply
02 Feb 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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D***S
8.6
/10
Reviewed 21 week(s) ago
The room smelled a bit of cigarettes, even though I ordered a non-smoking room.
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Accommodation's Reply
22 Jan 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for choosing to stay at Front One Hotel Gresik and taking the time to share your experience with Front One Hotel Gresik. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Front One Hotel and provide a much more satisfying experience. Best regards, General Manager. Front One Hotel Gresik
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F***a
Transit
8.5
/10
Reviewed 22 week(s) ago
comfortable, clean. strategic location
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Accommodation's Reply
16 Jan 2025
Dear Sir/Madam. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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Oktavianto
Transit
9.1
/10
Reviewed 26 week(s) ago
Overall okay but surprised that the room is so small, it's already good, suitable if you're just transiting overnight
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Accommodation's Reply
19 Dec 2024
Dear Mr. Oktavianto. A warm greeting from Front One Hotel Gresik. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue to provide the best service. We are pleased to know that you are satisfied with your stay at Front One Hotel Gresik. Regarding your complaint about the small room, in the future you can choose the deluxe king or twin type to suit your needs, because the superior type that you ordered is the smallest room type available at Front One Hotel Gresik. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Hotel Gresik in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager. Front One Hotel Gresik
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Number of reviews per page
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