8.6
Very Good
From 139 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.8

Location

8.8

Service and Facilites

8.9

People often mention about Sasando Residence Kupang
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Staff Friendliness (8)
Ambiance (8)
Accessibility (7)
Bedroom (7)
Distance to City Center (6)
Check-in/out Time (6)
Surroundings (5)
Activity Option (5)
Room Space (5)
Bathroom (5)
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Traveler Reviews Sasando Residence Kupang

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40
Customer reviews
Pace H.
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8.5
/10
Reviewed 21 week(s) ago
Already booked + paid but no information from the hotel
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H***s
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Leisure
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8.8
/10
Reviewed 22 week(s) ago
Nice, quiet, spacious room, cold air conditioning, smooth water
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1 people find it helpful
A***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Overall it's good, the downside is that the water often doesn't work. Hopefully in the future it will be more noticed
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Aida A.
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5.0
/10
Reviewed 24 week(s) ago
The water is not good enough to clean it, the spirit is bad
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A***i
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8.5
/10
Reviewed 25 week(s) ago
Overall good and comfortable. Can be improved further. The water sometimes goes off, hopefully it will be better
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E***A
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8.1
/10
Reviewed 25 week(s) ago
Actually, for that price, it's normal not to expect much and the atmosphere is noisy. But I like the service
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I***y
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Business
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8.8
/10
Reviewed 27 week(s) ago
The AC is great, cold. The staff is friendly. The room is clean and the TV is already a smart TV. You can watch YouTube or Netflix. The location is in an alley and a bit far from food vendors. Mineral water and towels are provided. Toothbrushes and soap are not available. The wifi is slow in the room. But it is comparable to the price offered.
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R***d
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10.0
/10
Reviewed 34 week(s) ago
Very good for solo traveling.
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Accommodation's Reply
03 Nov 2024
Hi Mr. Ronald, Thank you for taking the time to write a positive review, we are very happy to know that you can enjoy the facilities and the peaceful atmosphere at Sasando Residence Kupang, we are happy to serve you again on your next visit to Kupang. Warm Regards, Sasando Residence Team.
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R***t
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Overall, this is a highly recommended accommodation. Affordable price, and quite strategic too. At most, the water sometimes suddenly goes off. Heheheheh. Hopefully it will continue to progress 🙏🏻.
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1 people find it helpful
Accommodation's Reply
03 Oct 2024
Hello Mr. Rahmat, Thank you for taking the time to write a positive review, we are very happy to hear that you enjoyed the atmosphere and facilities that we provide during your stay at Sasando Residence, we will continue to make improvements to all aspects that are still lacking in order to continue to be better, happy to welcome you back on your next visit to Sasando Residence Kupang. Sasando residence Team.
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s***i
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Staycation
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6.5
/10
Reviewed 39 week(s) ago
The receptionist was unfriendly, the matter of the different booking date. Even though the date could be rescheduled. Worse still, the person was rude.
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Accommodation's Reply
03 Oct 2024
Dear Mrs. Moey, Thank you for taking the time to give us a good review, we apologize for the obstacles that occurred during the check-in process, as information that the date change policy can indeed be done but not necessarily with a time gap of more than 24 hours, what happened to your booking was a check-in time gap because your reservation was dated September 17 while you insisted on checking in on September 12, the time gap was 6 days, it was very long and management only gave space for early check-in at the earliest 12 hours-24 hours while you insisted on being able to, once again we apologize for the inconvenience you experienced and will be an evaluation for our team in the future to be better at accommodating all our customers. Sasando Residence Team.
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Nomensen B.
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Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 43 week(s) ago
The room is not provided with a TV, no toiletries (only towels are provided), no drinking water, no water heater, the water in the bathroom is small.
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Accommodation's Reply
29 Aug 2024
Dear Mr. Nomensen B, Thank you for taking the time to give us a positive review and feedback, all facilities have been described according to the images we publish through the online Travel channel, you can choose a room with the facilities available in the application which of course is adjusted to the promotion that we are offering to all customers, you can also request additional facilities by reporting to our staff at the reception. We hope to serve you again on your next visit.
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Maria Y. M. H.
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Transit
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10.0
/10
Reviewed 47 week(s) ago
The hotel staff is friendly, very responsive when asked for help. The rooms are clean and quite spacious, there are lots of plugs available in the room. Very good for the price of only hundreds of thousands of rupiah. Really recommended.
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1 people find it helpful
Accommodation's Reply
25 Jul 2024
Hello Mrs. Maria, Thank you for taking the time to write a good review, glad to know that you felt comfortable during your stay at Sasando Residence Kupang. We always look forward to welcoming you back when you visit Kupang in the future.
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A***n
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Transit
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9.4
/10
Reviewed 49 week(s) ago
Totally changed. Quite beautiful and comfortable. The change is amazingly fast
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Accommodation's Reply
25 Jul 2024
Hello Mr. Arsn, Thank you for taking the time to write a good review, glad to know that you felt comfortable during your stay at Sasando Residence Kupang. We always look forward to welcoming you back when you visit Kupang in the future.
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S***S
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Amazing, a policy that really made me comfortable when I had problems issuing a hotel voucher which took more than 4 hours and I was allowed to check in first while waiting for the voucher process that was constrained, Superb!
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1 people find it helpful
Surono A. Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
In short, this is suitable for travelers close to the city.
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Accommodation's Reply
04 Apr 2024
Hello Mr Surono, Thank you for taking the time to give us a positive review, we are very happy to know that you and your family enjoyed the facilities and services we provide. We are happy to wait for you to come back again with your family when you visit Kupang City again. Warm regards. Sasando Residence Team.
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ABDUL KASIM
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Wifi lancar, ac dingin, kamar bersih.
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Bunda Frengki
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Kunjungan yang ke sekian kalinya, cukup nyaman.
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Accommodation's Reply
16 Jan 2024
Hello Mother, Thank you for taking the time to write a positive review, we are happy that you enjoyed every visit with us, we are also continuing to improve all aspects to accommodate all customers so that it will be better in the future, we are looking forward to your next visit with pleasure. Sasando Team.
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Hofri Nefapay
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Teman saya senang dengan lokasinya yang strategis dekat dengan pertokoan.
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Frengky Frengky
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Makin mantap tempatnya sekarang, silahkan coba sendiri.
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HOFRI HOFRI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Sangat tenang, jauh dari hiruk pikuk kendaraan jadi bisa tidur pulas. Recommended buat yang jalan jauh dan pengen istirahat full.
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Number of reviews per page
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