I'm providing this feedback with the hope that the hotel take note, as all this is fixable
The first thing you notice is the stairs, three sets just to get to reception, and no one to help with luggage.
My first night the Balcony door did not lock, I tried to have it fixed but there was no one on site to do so, spent the night a little paranoid - eventually had it fixed but kept breaking - very easy to climb onto the balcony and then enter my room, so was a little unnerving.
Staff entered my room when I was not there (twice in one day - and NOT to clean) when questioned they checked the CCTV and I questioned the staff member involved, he said he was checking the garden outside my balcony?? - seemed very unusual to enter a room unless you were there to clean it. Surely once you leave your room it should NOT be entered unless you have left the "Please clean my room' sign.
You are not allowed to flush toilet paper which is fine if you supply a bidet, but there is only the usual hose, sorry but us Aussies are not accustomed to that wet mess.
No cutlery in kitchen. Only supply coffee sachets - I asked for tea bags and was told they don't supply them.
2 bottles of water supplied per day but if you break the bottle or take it from the room, you are charged for it.
No soap in the bathroom, just body wash in the shower and no hand towel.
Balcony yes, but no chairs to sit on. The outlook is locals backyards so don't expect any fancy views.
I broke a drinking glass by accident - they charged me $5 on checkout to replace it!
Beer at the bar is not cold enough and they don't have stubby holders.
On a positive note, most of the staff were amazing and friendly!, the location is brilliant, 2 TV's with satellite, comfy bed and cool air-conditioning. Great shower - hot with a lot of water pressure.