9.0
Exceptional
From 132 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.4

Location

9.1

Service and Facilites

9.1

People often mention about Citadines Berawa Beach Bali
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Bedroom (10)
Family Friendly (9)
Ambiance (9)
Room Space (9)
Accessibility (8)
Staff Friendliness (8)
Wifi (8)
Bathroom (8)
Hotel Area (8)
Surroundings (7)
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Traveler Reviews Citadines Berawa Beach Bali

Number of reviews per page
20
40
Customer reviews
Hilman
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
Food needs to be varied.
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Mai T. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
Friendly and enthusiastic staff. I am satisfied to be here.
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Tetrin M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
really love stay at Citadines. There are a microwave and electricity stove includes its utensil. A balcony also comfortable to see sunrise. the beach also just walking distance. One suggestion is better to put sign for cleaning in the bathroom downstairs after beaching to clean the sands.
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L***y
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
saya sudah pesan di receptionis buat bersihin kamar 8301. eh sama mbak receptionis TDK disampaikan. kejadian 25juni2025 sekitar 13.30. saya nginap 2malam kamar tidakdi cleanup. memang saya sebelumnya ada tulisan jangan tekan bel. tapi saya kan bicara langsung sama receptionisnya. percuma dong saya pesan ke mbak reseptionis
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K***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Staff friendly and they are near the beach, but the noise from the road works was waking us up early in the morning.
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Accommodation's Reply
27 Jun 2025
Dear Valued Guest, Thank you for sharing your experience with us. We’re glad to hear that you appreciated our friendly staff and convenient location near the beach. We sincerely apologize for the disturbance caused by the nearby road works. Please know that we are actively monitoring the situation and hope it will be resolved soon to ensure a more peaceful stay for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more restful visit in the future. Warm regards, Dwipayana Guest Service Manager
Екатерина С.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good hotel. Kind and helpful staff. 5 minutes walking to the beach. Good Wi-Fi for working online. Good breakfast. Family friendly. Pets friendly. There are 2 swimming pools, the roof pool has a nice view.
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Екатерина С.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Good hotel. Family friendly. Staff was very kind and helpful. Clean room. There are 2 pools. 5 minutes walking to the beach. Good breakfast. The only disadvantage was an extra payment for my kid's breakfast. I always travel with 2 kids and I was never charged extra money for my children to have breakfast.
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Christine
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
The room was very cozy, staffs were very friendly, and it's also surrounded by many great restaurants, clubs, and beaches!
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
If I go to Canggu, I will definitely come back here. Complete facilities, even a washing machine for drying clothes. You can even get a clothesline to dry on the balcony.
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2 people find it helpful
t***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very comfy, the hotel was close to restaurants in Canggu.
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Strategic location, near the beach and restaurant area can be reached on foot. Clean and comfortable, friendly hotel staff.🙏
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1 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear D***i, Thank you for your kind review. We’re delighted to hear that you enjoyed our strategic location, close to the beach and restaurants within walking distance. It’s wonderful to know you found the hotel clean and comfortable and appreciated the friendliness of our staff. Your positive feedback means so much to us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Dwipayana Guest Service Manager
I***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Nice staff, nice room, nice place.
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Accommodation's Reply
03 Jan 2025
Dear I***a, Thank you for your kind words. We are thrilled to know that you had a pleasant stay and appreciated our staff, rooms, and location. Your satisfaction is our top priority, and feedback like yours inspires us to continue providing excellent service. We hope to welcome you back soon for another enjoyable experience. Best regards, Dwipayana Guest Service manager
Renny H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
apt hotel near berawa beach, sunset area. near atlas and finns, spacious room with sofa bed can accommodate 4 people and still spacious. I will come back to this apt hotel, oh yes there is a free washing machine facility, it really helps me, who ran out of clean clothes.
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Accommodation's Reply
03 Jan 2025
Dear Renny H, Thank you for your positive review. We are glad to know that you enjoyed your stay at Citadines Berawa Beach Bali. Our strategic location near Berawa Beach, Atlas, and Finns, as well as spacious rooms with complete facilities such as sofa bed and free washing machine, are indeed designed for the comfort of our guests. We greatly appreciate your support and are happy to hear that you plan to return again. We look forward to your next visit to provide a more memorable experience. Warm regards, Dwipayana. Guest Service Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
Nice , clean and spacious, comfy bed and pillow & there's small pantry inside .... they have laundry room for free, & thx u for the birthday set up too Keep up the good works 👍
+2
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Accommodation's Reply
21 Nov 2024
Dear M***a, Thank you for your kind words and feedback. We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness, spaciousness, and comfort of our accommodations. The in-room pantry and free laundry room are designed to add convenience to your stay, and we’re glad they made a difference for you. We’re especially thrilled that you enjoyed the birthday setup! It was our pleasure to be part of your special celebration. Your encouragement means a lot to our team, and we’ll continue to work hard to maintain and exceed your expectations. We look forward to welcoming you back soon. Warm regards, Dwipayana Guest Service Manager
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Very satisfied staying here. The staff is friendly, the hotel is clean, the pool view is directly to Berawa Beach. The hits places in Canggu are also close to everything, it's easy to ride a motorbike. The rental is right next to the hotel.
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3 people find it helpful
Accommodation's Reply
28 Oct 2024
Dear Guest. Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Citadines Berawa Beach Bali. We strive to keep the hotel clean and provide friendly service to all our guests. We are also glad that you enjoyed the pool view and easy access to Canggu's attractions. We hope you will come back to stay with us again in the future! Warm regards, Management. Citadines Berawa Beach Bali.
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Guntar R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The hotel staff is very friendly and makes customers comfortable.
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2 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Guntar, thank you for your review. I will share your comments with all the teams at Citadines which will surely motivate us all to always do our best for the comfort of our guests during their stay. Thank you again. Best regards, Dwipayana.
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
The hotel is really great, international standard 🫶 close to Atlas and Finns.
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Accommodation's Reply
05 Jun 2024
Dear Guest, Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us. It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents. We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon! Warm regards, Citadines Management
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
The staff is very friendly and helpful, got a free room upgrade 😍.
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1 people find it helpful
Accommodation's Reply
25 May 2024
Dear Guest, Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us. It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents. We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon! Warm regards, Citadines Management
Dian E. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Great hospitality, sangat happy bisa stay di sana. Hanya saja sarapan kurang bervariasi. Lokasi strategis 👍🏻.
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Accommodation's Reply
10 Jan 2024
Dear Ibu Dian, Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us. It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents. We truly appreciate your patronage and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon! Warm regards, Citadines Management
Rizky B. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 80 week(s) ago
This hotel is amazingg. The hotel design is superb. The room is so spacious. The bathroom is very clean. The location is so great, near to central canggu area. Walking distance to pantai berawa. We have amazing stays in citadines! Thank you!
2 people find it helpful
Accommodation's Reply
31 Dec 2023
Dear Rizky, Thank you for your kind words and for taking the time to share your experience at Citadines Berawa Beach Bali. We are delighted to hear that you had a delightful stay and felt at home-away-from-home during your time with us. It is our utmost priority to meet and exceed our guests' expectations in terms of service and quality standards, and we are thrilled to know that we were able to do so for you. Your positive feedback serves as a great motivation for our team to continuously improve and provide even better service to our valued residents. We truly appreciate your patronage, and we would be honored to welcome you back to any of our serviced residences in the future. Please do not hesitate to reach out to us if there is anything we can assist you with. Once again, thank you for choosing Citadines Berawa Beach Bali. We look forward to hosting you again soon! Warm regards, Citadines Management
Number of reviews per page
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