Disappointing right. 1. There was absolutely no concern from the hotel staff. We came by car in front of the hotel in heavy rain to check in. 10 minutes no staff helped even though there were security and staff "smoking" near us. Until we had to call them, they were too lazy to help. 2. After checking in at the lobby, we took our suitcases from the car, the position to take the suitcases we brought our own umbrellas and carried the suitcases ourselves. Heavy rain and the staff were still smoking beside. 3. The car was asked to be valet parked, as far as we know the valet parked and picked up. It turned out that we also took the car ourselves from the valet on the other side with a high parking lot. As a result, the car fell when we got out because we didn't know the terrain. 4. The bathroom was very dirty and there were earthworms coming out of the water hole. 5. We ordered fried rice at 8 am, it turned out the pantry wasn't open yet. As far as we know, shouldn't the pantry be ready? Sorry but it seems like it's not ready to be a hotel. If we could give a score of 0, we would give it 0 out of 10.