Overall Ratings & Reviews Kingston Hotel 13 @ Penang Hill

Good recommendation, next time I will come again.

Nice hotel with cozy environment. Sadly we cannot access the roof as there are renovation ongoing.

Cleanliness needs improvement, please take it seriously and deal with it. I expect the cleanliness to improve. Dust can be easily seen in the cloakroom, hair and dust can be easily seen on the floor and carpet, the pillows have a peculiar smell, and the sheets have traces of dirt. The sound insulation effect of the room is not good. People talking in the corridor and cell phone ringing can be clearly heard in the room. The attitude of the receptionist and all service staffs was very good. Thank you for their patience in solving the problem for me quickly. The bed was large and very comfortable, the air conditioner was operating normally, the lights were sufficient, the water pressure in the bathroom was very good, and the outside environment was beautiful. The buffet hot pot restaurant is located on the top floor, and the outdoor lighting and environment are really amazing. Overall, comfortable and good. Looking forward to our next encounter! Finally, thanks for everything.

This is not my 1st stay in Deview. Planning to swift to other hotel in near future if happen to travel to Penang. 1) The hotel staff named: Geraldine is un-friendly and bad attitude, found her sitting playing with phone. 2) We had a continual stay (3 days 2 nights) in a row & same room, but were unable to scan at the lift on Day2. Referred to Geraldine, she required us to validate the room card & saying is the a procedure at the hotel. 3) Aircon in room 330 is not cold.

Hotel is clean beds and sleeps very well. We come back again sure 🥰

Near hotel many food shop can go out for dinner and breakfast easy. The bed good sleep good.

Good location, easy to get food, friendly staff and clean room.

The hotel was very nice but the room 517 had very bad mold around the window area. Staff OK. Not over friendly.

Bathroom drainage has some blockage, bathroom floor level is somehow trapped some water puddle. Aircon is not cold at midnight. Location is excellent, has parking and it 's free, but should be limited during peak season.

The receptionist was not friendly and the porter was not there for a hotel that big, it was actually less comfortable.

The receptionist is not friendly and there is no porter for such a big hotel.

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The best service and clean place.

New and comfortable hotel. Many parking available. Just use yr Touch and Go card for entry and pass to receptionist to waive charges before exit. Within hotel compound have Japanese, Western, Cafe, Dim Sum restaurant. The famous Air Itam laksa, Sister Curry Mee and many local delicacies nearby. Kek Lok Si temple is a short walk away.

The location is really good. Room is quite nice. But the bedsheets. Its quite dirty. The hotel overalls is good. Just hope they could take care about the hygiene. Its very important to have a clean place to stay

Customer friendly hotel, clean, comfortable