DENZ Premiere Mahakam
Explore DENZ Premiere Mahakam
Overall Ratings & Reviews DENZ Premiere Mahakam
Traveloka (2,121)
8.5
Very Good
From 2,121 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.4
Location
8.8
Service and Facilites
8.4
People often mention about DENZ Premiere Mahakam
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Surroundings (124)
Bedroom (123)
Staff Friendliness (122)
Accessibility (120)
Distance to City Center (118)
Ambiance (106)
Bathroom (106)
Hotel Area (102)
Room Space (86)
Check-in/out Time (85)
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Traveler Reviews DENZ Premiere Mahakam
Number of reviews per page
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Customer reviews
R***a
Staycation
8.5
/10
Reviewed 4 day(s) ago
The ambiance of the hotel was beautiful, with soothing décor, pleasant lighting, and a peaceful atmosphere that made me feel instantly comfortable.
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m***a
Staycation
8.8
/10
Reviewed 4 day(s) ago
Overall, it's okay, but the water needs to be fixed. The water went out twice during my stay, but the response was quick and helpful. Thank you.
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R***y
8.8
/10
Reviewed 1 week(s) ago
The staff is friendly, the place is clean, comfortable, and quiet so it's more intimate.
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1 people find it helpful
O***i
Staycation
6.7
/10
Reviewed 1 week(s) ago
This is the first time I've felt disappointed after staying here so many times. The front desk staff didn't properly maintain guest confidentiality, and other people were even able to reach the front of the room and take photos.
The security team even informed other parties about the vehicle the guest was using.
According to hotel SOP, if anyone inquires about a guest staying there, the hotel should contact them. They shouldn't allow people to board and disrupt their stay.
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Accommodation's Reply
30 Oct 2025
Thank you for sharing your experience with us. We are very sorry to hear that your recent stay did not meet your expectations, especially regarding privacy and comfort during your stay. We understand the importance of privacy and safety for all our guests. We take your report very seriously and apologize for any inconvenience you have experienced. We look forward to welcoming you back and providing you with an even better stay experience in the future. Best regards, Denz Premier Hotel Mahakam Management
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A***s
Business
10.0
/10
Reviewed 2 week(s) ago
Very strategic location, Value for money rooms, and most importantly the Coffee Shop has an indoor smoking area, so you don't have to worry about where to go if you arrive early or after checking out, I really hope the management maintains the smoking Coffee Shop location because many people also prefer to smoke, but thank you for considering us who smoke and need comfort
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N***a
10.0
/10
Reviewed 3 week(s) ago
the hotel is very nice and comfortable and close to the city center
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1 people find it helpful
K***K
Staycation
8.2
/10
Reviewed 3 week(s) ago
The wifi in the room is not very smooth.
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Verified Traveler
8.5
/10
Reviewed 4 week(s) ago
Good location and strategic. Very easy to find food in nearby area and friendly staff.
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I***N
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and the location is close to the center of the crowd.
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Y***t
6.7
/10
Reviewed 4 week(s) ago
The room is nice and tidy, but unfortunately the wifi doesn't reach the room. Hopefully it can be fixed.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Thank you for your review and trust in staying at Denz Premier Mahagum Hotel. We are very pleased that you were satisfied with the cleanliness and comfort of our room. We apologize for the inconvenience caused to the Wi-Fi connection in your room. The hotel has forwarded this suggestion to our technical team to immediately improve and expand the signal to cover all areas of the room. We sincerely hope to welcome you back with more comfort and smoother internet connection. Best regards, Denz Premier Mahagum Hotel Management
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I***e
10.0
/10
Reviewed 6 week(s) ago
Worth it... The rooms are spacious, clean, and the staff are friendly.
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1 people find it helpful
i***k
9.4
/10
Reviewed 6 week(s) ago
The AC is cold and the amenities are complete and clean.
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1 people find it helpful
Verified Traveler
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff, fast check in
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2 people find it helpful
J***n
Business
9.7
/10
Reviewed 7 week(s) ago
The service was excellent, and there were plenty of dining options nearby.
The rooms and restrooms were clean.
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1 people find it helpful
A***s
9.4
/10
Reviewed 7 week(s) ago
Not bad for a one-day stay... The location is close and strategic to the MRT.
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F***a
Staycation
8.4
/10
Reviewed 7 week(s) ago
Comfortable, clean room, really nice to be able to check in at 11pm
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F***l
9.4
/10
Reviewed 8 week(s) ago
Clean, comfortable, friendly staff, lots of culinary delights in front of the hotel, next time I'll come here again
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1 people find it helpful
Handoko H. S.
10.0
/10
Reviewed 8 week(s) ago
The hotel staff are friendly and the hotel is nice.
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1 people find it helpful
Handoko H. S.
10.0
/10
Reviewed 8 week(s) ago
The staff is nice, friendly and polite, the place is comfortable.
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1 people find it helpful
R***i
Staycation
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, clean rooms, fast response
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Number of reviews per page
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