Dear Cindy A, Warm greetings from Kahayana Suites. Thank you very much for taking the time to leave such a positive review. We are delighted to know that you found our hotel clean and comfortable during your stay. Cleanliness and comfort are our top priorities, ensuring every guest has the best experience. Comments like this are a great motivation for our entire team to continue providing excellent service. We look forward to welcoming you back again and hope your next visit will be even more enjoyable. See you soon. Best regards, Kahayana Suites Ubud

Dear Mrs. Putri, Warm greetings from Kahayana Suite Ubud. Thank you for your review. We apologize for the inconvenience you experienced during your stay, especially regarding the condition of the room floor, the smell in the bathroom, and the service of our staff which was considered less responsive. Your input means a lot to us and we will immediately follow up with the relevant team to improve the service and comfort of the room. We hope to welcome you back with a much better experience in the future. Warm Regards, Lidya & Kahayana Suites Family Operational Manager sales@kahayanasuites. Com Kahayana Suites Ubud.